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- Tasks: Ensure customers pay the correct revenue for products and support revenue growth.
- Company: Leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Competitive pay, 20+ holidays, pension scheme, life assurance, and career progression.
- Other info: Dynamic environment with excellent opportunities for personal and professional growth.
- Why this job: Join a supportive team and develop your skills while making a real impact.
- Qualifications: Friendly, hard-working, and a team player with a passion for getting things done.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Revenue Protection Officer at DX! This is a Backshift / Afternoon vacancy.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
To ensure that our customers are paying the correct revenue for the products being sent through the DX Freight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.
Key responsibilities
- The role has the exclusive task of check weighing and cubing suspect freight.
- Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
- Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
- Update products and gain the correct rate financially and correct weight legally.
- Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
- Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
- Educate the workforce to actively look for new customers and opportunities to raise revenue.
- Spot check customers' freight based on trends of incorrect declaration.
- Ensure 'checking' equipment/technology is maintained and in use.
- Escalate to Depot Management team any concerns.
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Backs Warehouse Revenue Protection Officer in Birmingham employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Revenue Protection Officer in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing the company inside out. Familiarise yourself with DX's values and services. Show them you’re not just another candidate; you’re genuinely interested in being part of their team!
✨Tip Number 3
Practice common interview questions, but also think about how your skills can directly benefit the role. Be ready to share examples of how you've tackled challenges in the past, especially in revenue protection or logistics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Backs Warehouse Revenue Protection Officer in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your words.
Tailor Your Application: Make sure to tailor your application to the role of Revenue Protection Officer. Highlight any relevant experience or skills that align with the responsibilities mentioned in the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the clarity we value at DX.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at DX Network Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Revenue Protection Officer at DX. Familiarise yourself with their services and how they ensure customers are paying the correct revenue. This will show your genuine interest in the position.
✨Show Your Team Spirit
Since DX values team players, be ready to share examples of how you've worked effectively in a team before. Highlight any experiences where you collaborated with others to achieve a common goal, especially in a fast-paced environment.
✨Be Ready to Problem Solve
Prepare for questions that assess your problem-solving skills. Think of scenarios where you had to investigate discrepancies or educate others about compliance. Show them how you can tackle challenges head-on and contribute to revenue growth.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the training opportunities available or how success is measured in the role. This demonstrates your eagerness to grow and align with DX's values.