Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and manage operations in a dynamic service centre environment.
- Company: Join DX, a forward-thinking delivery company that values its people.
- Benefits: Competitive pay, generous holidays, enhanced pension, and career progression opportunities.
- Why this job: Be part of a team that delivers excellence and makes a real impact.
- Qualifications: Experience in logistics and strong leadership skills are essential.
- Other info: Exciting challenges await in a supportive and passionate work culture.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new opportunity at DX! You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.
At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.
Key responsibilities:
- Evident line management experience in production/logistics/mail/parcels services environment to at least the same level of responsibility.
- Experience of running a multi shift logistics operation.
- Proven record of delivering great service to Customers and managing on-going Customer relationships.
- Experience of managing a diverse workforce including sub-contractors, self-employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
Essential criteria for this role: Previous experience in the logistics or distribution industry.
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Enhanced Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Operations Manager in Banbury employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and distribution industry, especially those who work at DX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by researching DX's values and mission. Show us that you understand the importance of delivering on promises and how your experience aligns with our goals. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've successfully managed teams or improved operations. We want to hear how you’ve tackled challenges and driven change in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DX team and ready to take on the challenge!
We think you need these skills to ace Operations Manager in Banbury
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through! We want to see the real you, so don’t be afraid to inject a bit of personality into your words.
Tailor Your Experience: Make sure to highlight your relevant experience in logistics or distribution. We love seeing how your background aligns with our needs, so be specific about your achievements and how they relate to the Operations Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the perfect fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at DX.
How to prepare for a job interview at DX Network Services Limited
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead a diverse workforce. Prepare examples from your past experiences where you've successfully managed teams or projects, especially in fast-paced environments. Highlight how you’ve driven change and improved service delivery.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios related to logistics and customer service where you had to make tough calls. Practising these responses will help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the challenges the team currently faces or how success is measured in the role. This shows that you're not just interested in the job, but also in contributing to the company's goals.
