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- Tasks: Lead and manage daily warehouse operations, ensuring efficient sortation and customer satisfaction.
- Company: Join DX, a top independent logistics company delivering parcels across the UK and Ireland.
- Benefits: Enjoy competitive pay, generous holidays, career progression, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on growth, leadership development, and delivering excellence.
- Qualifications: Previous experience in logistics or distribution and a passion for team leadership are essential.
- Other info: This is a backshift role, perfect for those looking to develop their management skills.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new Shift Manager opportunity at DX! This is a backshift/afternoons based vacancy.
All about you: You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We will give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities:
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPIs, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role: Previous experience in the logistics or distribution industry.
Additional information on this role: If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Backs Warehouse Shift Manager in Plymouth employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Shift Manager in Plymouth
✨Tip Number 1
Familiarise yourself with the logistics and distribution industry, especially focusing on warehouse operations. Understanding the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for a Shift Manager will give you an edge during discussions.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments when networking or during interviews. Share specific examples of how you've successfully managed teams and improved performance, as this aligns perfectly with what DX is looking for.
✨Tip Number 3
Connect with current or former employees of DX on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss how you would handle specific challenges in warehouse management, such as managing costs and ensuring safety. Being ready with practical solutions will show your proactive mindset and readiness for the role.
We think you need these skills to ace Backs Warehouse Shift Manager in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or distribution. Emphasise any previous leadership roles and specific achievements that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with DX's commitment to delivering excellent service and your enthusiasm for developing your leadership skills.
Highlight Key Skills: In your application, focus on key skills such as team management, performance monitoring, and customer service excellence. Use specific examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and distribution industry, especially the specific challenges and trends that DX faces. This knowledge will help you answer questions more confidently and show your genuine interest in the role.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles. Think of specific situations where you identified issues, implemented solutions, and achieved positive outcomes, particularly in fast-paced environments.
✨Emphasise Teamwork and Communication
Since the role requires effective management of colleagues, be prepared to talk about your teamwork and communication skills. Share examples of how you've engaged and motivated teams to achieve common goals.
