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- Tasks: Lead and manage daily warehouse operations, ensuring efficient sortation and customer satisfaction.
- Company: Join DX, a top independent logistics company delivering parcels and freight across the UK and Ireland.
- Benefits: Enjoy competitive pay, 25+ holidays, career progression, and perks like a pension scheme and discounts.
- Why this job: Be part of a supportive team focused on growth, leadership development, and delivering excellence.
- Qualifications: Previous experience in logistics or distribution and a passion for team leadership are essential.
- Other info: This is a backshift role, perfect for those looking to develop their skills in a dynamic environment.
The predicted salary is between 30000 - 42000 £ per year.
Total Contracted Hours: 40
An exciting new Shift Manager opportunity at DX! This is a backshift/afternoons based vacancy.
All about you: You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us: We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities:
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in a safe and proactive manner.
- Managing costs and performance of the shift.
- Lead and engage a team to drive excellent customer service.
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI's, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role: Previous experience in the logistics or distribution industry.
Additional information on this role: If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Shift Manager in Carlisle
✨Tip Number 1
Familiarise yourself with the logistics and distribution industry, especially focusing on warehouse operations. Understanding the key performance indicators (KPIs) and service level agreements (SLAs) that are crucial for a Shift Manager will give you an edge during discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Be ready to discuss specific challenges you've faced and how you motivated your team to achieve targets.
✨Tip Number 3
Network with current or former employees of DX if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your strategies for improving operational efficiency and customer service. Think about how you would handle performance management and training within your team, as these are key responsibilities of the role.
We think you need these skills to ace Backs Warehouse Shift Manager in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or distribution. Emphasise any previous roles where you managed teams or operations, as this is crucial for the Shift Manager position.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and your ability to drive excellent customer service. Mention specific examples from your past experiences that align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, focus on key skills such as team management, performance monitoring, and cost management. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a managerial role.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and distribution industry, especially the specific challenges faced by companies like DX. Being knowledgeable about industry trends and practices will show your genuine interest in the role.
✨Highlight Your Problem-Solving Abilities
The role requires managing costs and performance while ensuring customer satisfaction. Be ready to discuss how you've tackled challenges in previous roles, particularly in fast-paced environments.
✨Emphasise Teamwork and Communication
Since the job involves engaging with a team, it's crucial to highlight your teamwork and communication skills. Share instances where you collaborated with others to achieve a common goal or improved team dynamics.
