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- Tasks: Lead a dynamic team in managing warehouse operations during backshift hours.
- Company: Join DX, a top independent parcel delivery service known for its commitment to excellence.
- Benefits: Enjoy competitive pay, career progression opportunities, and a supportive team environment.
- Why this job: Be part of a vibrant culture where teamwork and getting things done are celebrated.
- Qualifications: Looking for friendly, hard-working individuals with a passion for leadership.
- Other info: This role is perfect for those who thrive in fast-paced environments.
The predicted salary is between 30000 - 42000 £ per year.
Total Contracted Hours: 40
An exciting new Shift Manager opportunity at DX!
*** This is a backshift/afternoons based vacancy***
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in safe and proactive manner
- Managing costs and performance of the shift
- Lead and engage a team to drive excellent customer service
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI\’s, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role
- Previous experience in the logistics or distribution industry
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Backs Warehouse Shift Manager employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Shift Manager
✨Tip Number 1
Familiarise yourself with the logistics and parcel delivery industry. Understanding the challenges and trends in this sector will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of DX or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to tailor your approach when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage teams effectively. As a Shift Manager, showcasing your ability to motivate and lead a team will be crucial, so think of examples from your past experiences that highlight these skills.
✨Tip Number 4
Be ready to talk about your problem-solving skills. In a fast-paced warehouse environment, challenges can arise unexpectedly, so having specific examples of how you've successfully navigated issues in the past will set you apart from other candidates.
We think you need these skills to ace Backs Warehouse Shift Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Backs Warehouse Shift Manager position. Tailor your application to highlight how your skills and experiences align with what DX is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in warehouse management or similar roles. Use specific examples to demonstrate your ability to lead a team and manage operations effectively.
Showcase Your Team Player Attitude: Since DX values team players, make sure to include instances where you have successfully worked as part of a team. Highlight your communication skills and how you contribute to a positive work environment.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about this role at DX. Mention your enthusiasm for the logistics industry and your commitment to personal and professional growth.
How to prepare for a job interview at DX Network Services Limited
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, highlighting your communication and problem-solving skills.
✨Understand the Company Culture
Research DX and their values before the interview. Show that you align with their commitment to teamwork and personal development by discussing how you can contribute to their culture.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making and conflict resolution skills. Think of specific scenarios where you had to handle challenges in a warehouse or team setting, and be ready to discuss your approach.
✨Highlight Your Work Ethic
Since this role is about getting things done, emphasise your hard-working nature. Share examples of times when you went above and beyond in your previous roles to meet targets or improve processes.