At a Glance
- Tasks: Manage key customer accounts and ensure top-notch service while driving revenue growth.
- Company: Join DX, a leading logistics company with a focus on teamwork and career development.
- Benefits: Enjoy competitive pay, generous holidays, and excellent career progression opportunities.
- Other info: Dynamic work environment with support for your personal and professional growth.
- Why this job: Be part of a passionate team making a real impact in the logistics industry.
- Qualifications: Experience in logistics and strong customer service skills are essential.
The predicted salary is between 42200 - 42200 £ per year.
An exciting new opportunity at DX! Up to £42,200 inclusive Car Allowance/Company Car plus Bonus.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to progress your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary:
The Key Account Manager is responsible for managing medium to large customer accounts ensuring the highest levels of customer service for Key DX customers. Proactively engaging with customers to identify possible issues or upcoming increases in volume whilst driving through additional revenue through growth.
Key Responsibilities:
- Communicate with customers on a proactive basis ensuring that they receive the highest levels of customer care.
- Negotiating annual price increases and driving through additional revenue through upselling and sourcing additional lines of business with current customers.
- Resolving customer issues at all levels working closely with local customer service and operational teams.
- Providing a flow of information between the customer and the business.
- Producing weekly and monthly service reports.
Additional information on this role
Previous experience in a logistics/distribution environment in a similar role is essential to be considered for the Key Account Manager position.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days + Bank Holidays
- Long Service Recognition Scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Key Account Manager in Accrington employer: DX Network Services Limited
At DX, we pride ourselves on being an excellent employer, offering our Urban Driver Apprentices a supportive work culture that values teamwork and personal development. With competitive benefits, opportunities for career advancement, and a commitment to employee well-being, working with us in the heart of the UK logistics sector means you can thrive in a dynamic environment while making a meaningful impact in the delivery services industry.
Contact Details:
DX Network Services Limited Recruitment Team
