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- Tasks: Deliver products safely while providing exceptional customer service on a multi-drop route.
- Company: DX is a leading independent logistics company in the UK and Ireland, delivering essential services.
- Benefits: Enjoy competitive pay, 20+ days holiday, career progression, and a range of employee perks.
- Why this job: Join a supportive team that values your growth and offers training for career advancement.
- Qualifications: Must hold a C1 licence with valid DQC and Tacho card; customer service skills are essential.
- Other info: Be part of a company that prioritises teamwork and personal development.
The predicted salary is between 24000 - 33600 £ per year.
An exciting new 7.5t Driver opportunity at DX!
Role summary:
To deliver customers products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers premises, treating their freight as if it were their own.
Key responsibilities
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all products are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits:
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities! We look forward to hearing from you!
7.5T Delivery Driver employer: DX Network Services Limited
Contact Detail:
DX Network Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 7.5T Delivery Driver
✨Tip Number 1
Familiarise yourself with DX's values and mission. Understanding their commitment to exceptional customer service will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight your experience with multi-drop deliveries. Be ready to discuss specific routes you've managed and how you ensured timely and safe deliveries, as this will demonstrate your capability in handling the responsibilities of the role.
✨Tip Number 3
Prepare to talk about your customer service skills. Think of examples where you've successfully resolved customer issues or built rapport, as this is crucial for the role and will show that you take pride in delivering exceptional service.
✨Tip Number 4
Make sure you understand the importance of compliance with legal and company requirements. Be prepared to discuss how you ensure safety and adherence to regulations while driving, as this will reflect your professionalism and responsibility.
We think you need these skills to ace 7.5T Delivery Driver
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous driving roles or customer service positions. Emphasise your ability to handle multi-drop deliveries and your commitment to safety and compliance.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering exceptional customer service. Mention specific examples of how you've successfully managed customer interactions in the past and how you align with DX's values.
Highlight Relevant Qualifications: Clearly state your driving qualifications, including your C1 licence, DQC, and Tacho card. If you have any additional certifications related to logistics or customer service, be sure to include those as well.
Showcase Your Soft Skills: In your application, emphasise soft skills such as communication, teamwork, and problem-solving. These are crucial for dealing with customers and ensuring smooth deliveries, which are key aspects of the role at DX.
How to prepare for a job interview at DX Network Services Limited
✨Showcase Your Customer Service Skills
As a 7.5T Delivery Driver, exceptional customer service is key. Be prepared to share examples of how you've handled customer interactions in the past, especially any challenging situations where you turned a negative experience into a positive one.
✨Demonstrate Safety Awareness
Safety is paramount in this role. Familiarise yourself with the legal requirements and company policies regarding driving and vehicle checks. During the interview, highlight your commitment to safety and any relevant experiences that showcase your diligence in this area.
✨Know the Route and Logistics
Understanding the logistics of multi-drop deliveries can set you apart. Research common routes and challenges in the area you’ll be working in. Discussing your knowledge of efficient routing and time management during the interview will show your preparedness for the role.
✨Be Ready for Practical Questions
Expect practical questions related to the job, such as how you would handle specific delivery scenarios or equipment issues. Prepare by thinking through potential challenges you might face on the road and how you would resolve them effectively.
