At a Glance
- Tasks: Deliver products safely while providing exceptional customer service on multi-drop routes.
- Company: Join a leading independent logistics company with a strong team culture.
- Benefits: Competitive pay, increasing holidays, pension scheme, and career progression opportunities.
- Other info: Enjoy a supportive environment with training to help you grow your career.
- Why this job: Be part of a dynamic team that values your hard work and dedication.
- Qualifications: Must hold a valid C1 license and have a passion for customer service.
The predicted salary is between 33000 - 35000 € per year.
Starting on £33,000 you will increase £1,000 each time after completing 6 and 12 months of service to £35,000 per annum.
Role summary:
To deliver customers' products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers' premises, treating their freight as if it were their own.
Key responsibilities:
- Represent DX in a professional manner at all times.
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times.
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed.
- Ensure all products are scanned using DX scanning equipment.
- Ensure all deliveries are loaded safely prior to leaving the depot.
- Observe DX procedures and policies at all times.
- Manage your routing to ensure premium and timed deliveries are achieved.
- Ensure the correct equipment and PPE (personal protective equipment) is in good order and used at all times.
- Ensure all delivery and on-road issues are reported to the traffic office immediately.
- Ensure the customer receives their deliveries in excellent condition every time.
- Deal with any customer issues in a polite and effective manner.
- Ensure collections are made in line with given instructions and times.
Essential Criteria:
- Must hold C1 or above on license with valid DQC and Tacho card.
- Maximum of 6 points on license and no bans.
- Takes pride in delivering exceptional customer service.
- Ability to build a rapport with customers.
Benefits:
- Competitive Rates of Pay.
- Holidays: 20 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance program including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!
All about you:
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us:
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
We look forward to hearing from you!
Class 2 Driver in Birmingham employer: DX Network Services Limited 7.5 Driver
At DX, we pride ourselves on being an excellent employer, offering competitive pay starting at £33,000 with regular increases and a comprehensive benefits package that includes enhanced maternity and paternity leave, a company pension scheme, and a 24/7 virtual GP service. Our work culture is built on teamwork and exceptional customer service, providing ample opportunities for career progression and personal development in a supportive environment. Join us in delivering the important things in life while enjoying a rewarding career in logistics.
Contact Detail:
DX Network Services Limited 7.5 Driver Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Class 2 Driver in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DX. Understand our values and what we stand for. This will help you connect with us and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to driving and customer service. Prepare your answers, but keep them natural. We want to see your personality shine through!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look professional. It shows that you take the opportunity seriously and respect our company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Class 2 Driver in Birmingham
Some tips for your application 🫡
Show Your Driving Credentials:Make sure to highlight your C1 license, DQC, and Tacho card in your application. We want to see that you meet the essential criteria right from the start!
Emphasise Customer Service Skills:Since delivering exceptional customer service is key for us, share examples of how you've built rapport with customers in previous roles. It’ll show us you’re a great fit for our team!
Be Professional and Polite:Your written application should reflect the professional manner we expect at DX. Keep it polite and clear, just like you would when dealing with customers on the road.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at DX Network Services Limited 7.5 Driver
✨Know Your Route
Before the interview, familiarise yourself with common delivery routes and challenges. Being able to discuss how you would manage multi-drop deliveries or handle unexpected issues will show that you're proactive and prepared.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you resolved issues or built rapport with customers, as this is crucial for the role.
✨Understand the Legal Requirements
Brush up on the legal requirements for driving a Class 2 vehicle, including your DQC and Tacho card. Being knowledgeable about these regulations will demonstrate your commitment to safety and compliance.
✨Dress the Part
Even though it's a driving role, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the company and the position you're applying for.
