At a Glance
- Tasks: Support employees with HR advice and ensure excellent service delivery.
- Company: Join a leading logistics company that values its people and their stories.
- Benefits: Enjoy competitive pay, generous holidays, and great career progression opportunities.
- Why this job: Make a real impact in a dynamic HR role within a supportive team.
- Qualifications: Experience in HR advisory roles and strong communication skills required.
- Other info: Flexible work environment with a focus on personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
An exciting new HR Advisor opportunity at DX!
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. We have a team of hard-working and enthusiastic people who know we are more than just a delivery company. Each and every consignment we deliver tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time.
Role Summary
To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers.
Essential Criteria
- Security is core to the DX proposition and an aspect we pride ourselves in. It is therefore an essential part of all our business processes, as well as the selection of individuals who work for or on behalf of the company. It is a key USP as to why many of our customers trust and select DX to deliver on their behalf. Our aim is to set and maintain the highest standards of security and mail integrity within the industry. In order to do this, we have a strict vetting process for all.
- When you apply for a job with DX, you will need to confirm that you understand, and are happy for us to initiate, our vetting process as well as being able to work in the UK/ROI. We have an industry leading vetting that help and support all colleagues joining the business through the process to make it as swift and simple as possible.
Main Responsibilities:
- Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line.
- Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practice is adhered to. Responsible for the regular updates of the company policies and the creation of new policies in line with legislation.
Measures:
Knowledge, Skills and Experience
- Experience of being part of a centrally located HR shared service centre with multi-sites nationally.
- Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases.
- Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures.
- An up-to-date knowledge and understanding of relevant employment legislation.
- Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills.
- Commercially aware and able to balance HR and business requirements.
- Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Enhanced Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you.
Hr Advisor in Northampton employer: DX Group
Contact Detail:
DX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hr Advisor in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DX on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and recent news. Show them you’re not just another candidate but someone who genuinely cares about their mission and culture.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on common HR scenarios and how you’d handle them. This will help you feel more confident when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to your interviewer. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hr Advisor in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Advisor role. Highlight your experience in HR shared services and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background aligns with our values at DX. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and concise. We love candidates who can express their thoughts effectively, so don’t hold back on showcasing your writing prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at DX Group
✨Know Your HR Stuff
Make sure you brush up on your knowledge of employment legislation and HR processes. Be ready to discuss specific cases you've handled, especially around disciplinaries and grievances, as this will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
Since the role involves building strong relationships with managers and employees, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated complex HR issues in the past, demonstrating your ability to adapt your style to different audiences.
✨Demonstrate Your Customer Service Mindset
DX prides itself on excellent customer service, so be prepared to discuss how you've provided support in previous roles. Think of scenarios where you went above and beyond to help colleagues or managers understand HR processes, showcasing your commitment to service excellence.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life HR situations. Practice responding to hypothetical scenarios related to employee relations and policy updates. This will not only show your problem-solving skills but also your ability to think on your feet in a fast-paced environment.