At a Glance
- Tasks: Manage customer accounts, drive retention, and identify new business opportunities.
- Company: Join DX, a leading logistics company with a focus on teamwork and growth.
- Benefits: Competitive salary, 25 days holiday, pension scheme, and career progression.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values your development and success.
- Qualifications: Experience in logistics or retail, strong sales skills, and excellent communication.
The predicted salary is between 30000 - 30000 £ per year.
An exciting new opportunity at DX! Up to £30,000 plus Commission & Bonus.
All About You
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About Us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role Summary:
To drive retention and revenue growth for the home Service Centre by managing and developing a portfolio of existing customers, identifying new commercial opportunities, and promoting the full DX product range. The role focuses on proactive customer engagement, structured account development, and effective use of sales tools to support both retention and new business acquisition.
Key Responsibilities:
- Manage a portfolio of existing customers through structured calling schedules to maintain strong relationships and identify growth opportunities.
- Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and tailor those benefits to the needs of the customer.
- Develop tailored account plans that enhance customer retention, maximise service penetration, and deliver continuous revenue growth.
- Identify and qualify opportunities for cross selling and upselling DX services across Freight, Express and Logistics.
- Monitor customer trading patterns to ensure performance aligns with agreed profiles, taking action where deviations occur.
- Build productive working relationships with internal departments including Operations, Customer Service, Key Accounts and senior leadership.
- Submit accurate and timely business forecasts and reports.
- Attend weekly Sales & Ops Meeting Teams calls on rotation for your allocated service centres, attended by General Manager, Operations Manager, Customer Service Manager, Key Account Manager and from time to time the Senior Key Account Manager, Sales Director, and Head of Account Management.
Knowledge, Skills and Experience:
- Extensive experience within either the delivery / logistics sector or Retail, FMCG sector.
- Ability to build rapport and nurture long lasting customer relationships.
- Strong sales skills (prospecting, qualifying, networking).
- Detailed understanding of sales process and demonstration of world class sales rigor, hunger and determination.
- Proven sales ability with historic success at exceeding new business targets, whilst excelling at customer retention through professional account management, development and planning skills.
- Excellent presentation skills.
- Problem solving abilities; able to facilitate discussions.
- Able to travel within designated territory (if required) and able to work with minimum supervision.
- Competent user of Microsoft Office (Excel, Word, Email, Access, Power Point).
Personal Specification:
- Results-driven with a strong commercial mindset.
- Self-motivated and able to work independently as well as collaboratively.
- Positive, energetic, and resilient with a flexible, adaptable work ethic.
- Confident communicator with the ability to engage with clients at all organisational levels.
- Professional, credible, and committed to delivering high-quality customer interactions.
Benefits:
- Competitive Rates of Pay.
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!
We look forward to hearing from you.
Indoor Account Executive in Hardingstone employer: DX Group
At DX, we pride ourselves on being a leading independent parcel, mail, and logistics services company, where our employees are the cornerstone of our success. We offer a vibrant work culture that fosters teamwork and personal development, alongside competitive pay and comprehensive benefits including enhanced maternity and paternity leave, a robust pension scheme, and a commitment to career progression. Join us in a dynamic environment where your contributions are valued, and you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Indoor Account Executive in Hardingstone
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DX Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DX Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DX Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Indoor Account Executive in Hardingstone
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DX Group:This is your chance to really connect with the team at DX Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DX Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DX Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DX Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DX Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
