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- Tasks: Lead and manage operations in a dynamic logistics environment.
- Company: Join DX, a forward-thinking delivery company with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, generous holidays, and career progression opportunities.
- Why this job: Be part of a team that values your growth and delivers on promises.
- Qualifications: Experience in logistics management and a passion for leadership.
- Other info: Work in a supportive environment with exciting challenges to enhance your skills.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new Operations Manager opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager.
Key responsibilities:
- Evident line management experience in production/logistics/mail/parcels services environment to at least the same level of responsibility.
- Experience of running a multi shift logistics operation.
- Proven record of delivering great service to Customers and managing on-going Customer relationships.
- Experience of managing a diverse workforce including sub-contractors, self-employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
Essential criteria for this role:
- Previous experience in the logistics or distribution industry.
Additional information on this role:
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay.
- Holidays: 25 days increasing with length of service + bank holidays.
- Long Service Recognition scheme.
- Enhanced Maternity & Paternity.
- Enhanced Company Pension Scheme.
- Life Assurance.
- Employee Assistance programme including 24/7 Virtual GP.
- DX Discounts Portal.
- Excellent opportunities for career progression and more!!
We look forward to hearing from you.
Depot Operations Manager employer: DX Group
Contact Detail:
DX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and distribution industry, especially those who work at DX. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DX’s values and their operations. Show them you’re not just another candidate; you’re someone who gets their mission and is ready to contribute to the team.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on your line management experience and how you’ve delivered great service in past roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DX family and ready to deliver on that promise.
We think you need these skills to ace Depot Operations Manager
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Experience: Make sure to highlight your relevant experience in logistics or distribution. We love seeing how your past roles have prepared you for this Depot Operations Manager position, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make it easy for us to see why you’re the perfect fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at DX.
How to prepare for a job interview at DX Group
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Depot Operations Manager, you'll need to demonstrate your line management experience. Prepare examples from your past roles where you've successfully led teams, managed diverse workforces, or improved operational efficiency. Be ready to discuss how you can apply these skills at DX.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in a logistics environment. Think about challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future goals, the team dynamics, or how success is measured in the role. This shows you're not just interested in the job, but also in contributing to the company's long-term success.
