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For Companies At a Glance
- Tasks: Lead and motivate a team to ensure top-notch delivery operations.
- Company: DX is a dynamic delivery company focused on customer-driven solutions for high-value items.
- Benefits: Enjoy competitive pay, generous holidays, enhanced maternity/paternity leave, and career progression opportunities.
- Why this job: Join a supportive team where your leadership skills can shine and make a real impact.
- Qualifications: Strong leadership, communication skills, and a results-oriented mindset are essential.
- Other info: Be part of a company that values personal growth and offers training to advance your career.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new Depot General Manager opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it\’ll make their day, or not – if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Job Summary
- Represent DX in a professional manner at all times
- Lead, manage, develop and motivate the managers and employees manning the physical operations
- Maximise the service, cost and quality performance of the site
- Ensure targets and KPI’s are achieved, and where possible exceeded, through effective control, monitoring and review
- Introduce and execute productivity improvement; promoting increased efficiencies and service and quality performance in the operation
- Communicate, implement and maintain company policy and procedures throughout the site
- Establish and deploy robust control mechanisms to facilitate all site spend in line with company procedure and agreed budgets
- Develop and manage commercial relationships with customers and suppliers through the maintenance of service / product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition
- Participate in cross functional teams to identify and deploy pipeline improvements to underpin overall Company business objectives
- Lead employees through change activity by deploying and implementing positive communication plans
- Improve site and employee standards through development, training, communication, fair and consistent implementation of discipline procedures
- Ensure all employees and contractors or owner drivers comply with the appropriate vetting criteria
- Fully deploy performance management by setting stretching but achievable objectives for the management team.
Personal Skills
- Displays strong leadership qualities
- Team Player, empathic communicator, well presented, results oriented with a positive outlook and a clear focus on quality and performance
- Always maintains a calm and rational presence, even when in pressure situations
- Appears comfortable and confident when dealing with other managers (both peers and superiors) and with subordinates.
- Can be seen to lead by example
- Has the ability to challenge the ‘norm’ and be creative in their approach
- Have the ability and the track record to seek improvements without having to be prompted
- Ability to identify problems and design deployable solutions
- Able to understand basic business finance.
Benefits
- Competitive Rates of Pay
- Holidays : 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Enhanced Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24 / 7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you
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Depot General Manager employer: DX Group
Contact Detail:
DX Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Depot General Manager
✨Tip Number 1
Familiarise yourself with DX's core values and mission. Understanding their commitment to delivering exceptional service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated teams, improved performance, and managed change effectively, as these are key aspects of the Depot General Manager role.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and efficiency improvements. Think of instances where you've successfully identified issues and implemented solutions that enhanced operations, as this will resonate well with the responsibilities of the position.
✨Tip Number 4
Network with current or former employees of DX if possible. Gaining insights into the company culture and operational challenges can provide you with valuable information to tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Depot General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Depot General Manager role. Focus on leadership qualities, team management, and any experience in logistics or delivery services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've led teams, improved processes, or delivered exceptional customer service in previous positions.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your ability to meet targets and improve performance. Use metrics to show how you have maximised service quality and efficiency in past roles.
Showcase Your Leadership Style: Describe your leadership approach and how it aligns with DX's values. Emphasise your ability to motivate teams, manage change, and communicate effectively, as these are crucial for the Depot General Manager position.
How to prepare for a job interview at DX Group
✨Showcase Your Leadership Skills
As a Depot General Manager, strong leadership is key. Be prepared to share examples of how you've successfully led teams in the past, focusing on your ability to motivate and develop others.
✨Demonstrate Problem-Solving Abilities
Highlight your experience in identifying issues and implementing effective solutions. Prepare specific scenarios where you improved processes or resolved conflicts, showcasing your proactive approach.
✨Understand the Business
Familiarise yourself with DX's operations and values. Show that you understand the importance of customer service and how it impacts the company's reputation and success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle pressure and change. Think about past experiences where you maintained composure and made decisions under stress, and be ready to discuss them.
