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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Competitive pay, generous holidays, career progression, and employee discounts.
- Why this job: Join a passionate team and grow your career in logistics.
- Qualifications: Experience in traffic or warehousing preferred; good geographical knowledge is a plus.
- Other info: Dynamic work environment with training opportunities and a focus on internal promotion.
The predicted salary is between 24000 - 36000 £ per year.
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.
Responsibilities and Skills
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
- Supporting the on the road management of the traffic operation through communication and guidance
- Ensuring all required administrative tasks are completed in line with company requirements
- Dealing with customer / driver enquiries in a polite and effective manner
- Ensure service level targets and KPI\’s are achieved by maximising fleet utilisation
- IT literate; with a high competence in Excel
- Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand
- Knowledge of warehousing operations
- It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
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Transport Administrator employer: Dx Freight
Contact Detail:
Dx Freight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those who work at DX. A friendly chat can open doors and give you insider info about the company culture and job openings.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of traffic and warehousing operations. Be ready to discuss how you can contribute to the team and help achieve those service level targets and KPIs.
✨Tip Number 3
Show off your IT skills! Make sure you’re comfortable with Excel and any other software that might be relevant. You could even mention specific examples of how you've used these skills in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DX team.
We think you need these skills to ace Transport Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics operations, and don’t forget to showcase your IT skills, especially in Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at DX. Mention your passion for logistics and how you can contribute to delivering our 'Delivered Exactly' promise.
Show Off Your Communication Skills: Since you'll be dealing with customers and drivers, it's crucial to demonstrate your communication skills. Use clear and polite language in your application to reflect how you would interact in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Dx Freight
✨Know Your Stuff
Make sure you understand the role of a Transport Administrator inside out. Familiarise yourself with traffic and warehousing operations, as well as the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Brush Up on Your Excel Skills
Since being IT literate is key for this role, especially with Excel, take some time to practice your skills. Be ready to discuss how you've used Excel in previous roles or how you would use it to manage data effectively in this position. Maybe even prepare a few examples of how you've maximised efficiency using spreadsheets.
✨Customer Service is Key
As you'll be dealing with customer and driver enquiries, think about your past experiences in customer service. Prepare to share specific examples of how you've handled queries or complaints effectively. Highlight your ability to communicate politely and resolve issues, as this will demonstrate your fit for the role.
✨Show Your Passion for Logistics
Express your enthusiasm for the logistics industry and the company's mission. Research DX Freight and be ready to discuss what excites you about their services and values. Showing that you align with their brand promise will make a positive impression and set you apart from other candidates.