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- Tasks: Support traffic teams with admin tasks and ensure smooth operations.
- Company: Leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Competitive pay, increasing holiday entitlement, and career development opportunities.
- Other info: Dynamic work environment with a focus on internal promotion.
- Why this job: Join a passionate team and progress your career in logistics.
- Qualifications: Experience in traffic, warehousing, or logistics preferred; strong Excel skills required.
The predicted salary is between 28800 - 43200 £ per year.
The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up-to-date delivery information.
- Ensure all traffic and warehousing operations are undertaken in line with company operating procedures.
- Support the on-the-road management of the traffic operation through communication and guidance.
- Ensure all required administrative tasks are completed in line with company requirements.
- Deal with customer/driver enquiries in a polite and effective manner.
- Ensure service level targets and KPIs are achieved by maximising fleet utilisation.
- IT literate; high competence in Excel.
- Deal with and escalate service complaints to ensure effective resolution for the customer and protect the company image and brand.
- Knowledge of warehousing operations.
- Previous experience of working in traffic, warehousing or logistics operations preferred.
- Good local geographical knowledge.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles.
Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
At DX, we know our people are our foundation of success. We are passionate about you progressing your career with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Benefits: Competitive Rates of Pay, Holidays: 20 days increasing with length of service.
Transport Administrator in Basildon employer: Dx Freight
Contact Detail:
Dx Freight Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Administrator in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and warehousing sectors, especially those who work at DX. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of traffic operations and customer service. Think of examples from your past experiences that showcase your skills in handling queries and resolving complaints.
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used Excel or other software in previous roles. Maybe even bring along a quick example of how you’ve improved processes with tech.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DX team and living the Delivered Exactly promise.
We think you need these skills to ace Transport Administrator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Administrator role. Highlight any relevant experience in traffic, warehousing, or logistics operations, and don’t forget to showcase your IT skills, especially in Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills align with our values at DX. Keep it friendly and professional, just like we are!
Show Off Your Customer Service Skills: Since you'll be dealing with customer and driver enquiries, make sure to mention any previous experience you have in customer service. We love candidates who can communicate effectively and handle queries with a smile!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dx Freight
✨Know Your Stuff
Make sure you brush up on your knowledge of traffic and warehousing operations. Familiarise yourself with the company’s procedures and how they align with the role of a Transport Administrator. This will show that you're not just interested in the job, but that you understand the industry.
✨Excel at Excel
Since the role requires high competence in Excel, practice using it before your interview. Be ready to discuss how you've used Excel in previous roles, whether it's for tracking deliveries or managing data. You might even want to prepare a few examples of how you've maximised efficiency using spreadsheets.
✨Customer Service is Key
Prepare to demonstrate your customer service skills. Think of specific instances where you've dealt with customer enquiries or complaints effectively. Highlight your ability to remain calm under pressure and how you ensure customer satisfaction, as this is crucial for the role.
✨Show Your Local Knowledge
Having good local geographical knowledge can set you apart from other candidates. Brush up on the areas you’ll be working in and be ready to discuss how this knowledge can help improve delivery efficiency. It shows that you’re proactive and genuinely interested in the role.