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- Tasks: Deliver outstanding service by handling customer queries and collaborating with account management teams.
- Company: Leading parcel and logistics company in the UK with a dynamic team environment.
- Benefits: Competitive pay, health cash plan, and career progression opportunities.
- Why this job: Join a vibrant team and make a real difference in customer service.
- Qualifications: Energetic, committed individuals ready to solve issues efficiently.
- Other info: Dynamic environment with excellent career growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
A leading parcel and logistics company in the UK is seeking a Customer Service Advisor to deliver outstanding service to customers. In this role, you will handle inbound customer queries, work with account management teams, and ensure proactive service delivery.
Candidates should be energetic, committed, and ready to solve issues efficiently.
The position offers competitive pay, a health cash plan, and opportunities for career progression within a dynamic team environment.
Logistics Customer Care Advisor in Northampton employer: DX Delivery
Contact Detail:
DX Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Care Advisor in Northampton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Logistics Customer Care Advisor, you'll be handling customer queries all day. Role-play with a friend or use online resources to sharpen your ability to respond to different scenarios.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and showcase your skills. Plus, it shows you're serious about joining our dynamic team!
We think you need these skills to ace Logistics Customer Care Advisor in Northampton
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're energetic and committed to delivering outstanding service, just like we are at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in logistics and customer care. We love seeing how your skills align with the role of a Logistics Customer Care Advisor!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your ideas effectively without unnecessary fluff. This will help us see your problem-solving skills right away!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity within our dynamic team.
How to prepare for a job interview at DX Delivery
✨Know the Company Inside Out
Before your interview, do some homework on the logistics company. Understand their services, values, and recent news. This will not only impress the interviewer but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Problem-Solving Skills
As a Logistics Customer Care Advisor, you'll need to tackle customer issues head-on. Prepare examples from your past experiences where you've successfully resolved problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Your Energy and Commitment
The role requires an energetic and committed attitude. During the interview, let your enthusiasm shine through. Share stories that highlight your dedication to customer service and your willingness to go the extra mile for customers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
