At a Glance
- Tasks: Lead and manage service centre operations, ensuring top-notch performance and customer satisfaction.
- Company: Join DX, a leading independent parcel and logistics services company in the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, generous holidays, and career progression opportunities.
- Other info: Fast-paced environment with plenty of challenges to enhance your skills.
- Why this job: Be part of a dynamic team that values your growth and leadership potential.
- Qualifications: Experience in logistics management and a passion for driving improvements.
The predicted salary is between 36000 - 60000 £ per year.
An exciting new General Manager opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary
Reporting to the Regional Director this role is to lead and manage all aspects of the service centre operation for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance, and supporting budgeted revenue achievement. They are responsible and accountable for the effective management of all employed colleagues, third party subcontractors and owner drivers. Manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role is to drive and lead the change process to deliver a fully integrated service centre operation in line with DX plans and projects.
Key responsibilities
- Evident line management experience in production/logistics/mail/parcels services environment to at least the same level of responsibility.
- Experience of managing budgets, revenue and profit and loss.
- Have the ability and the track record to seek improvements without having to be prompted.
- Ability to identify problems and design deployable solutions.
- Proven record of successful Customer interface and supplier management.
- Ability to manage commercial relationships with customers and suppliers through the maintenance of service/product processes to deliver excellent customer service; promoting organic growth and reducing customer attrition.
Essential criteria
Previous experience in the logistics or distribution industry.
Additional information
If you have previous experience of managing teams in fast-paced distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Enhanced Company Pension Scheme
- Life Assurance
- Private Medical Cover
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
General Manager - DX-2 in Middleton employer: DX Delivery
At DX, we pride ourselves on being a leading independent logistics provider that values our employees as the cornerstone of our success. With a vibrant work culture that fosters teamwork and personal development, we offer competitive pay, comprehensive health benefits, and ample opportunities for career progression in a fast-paced environment. Join us in delivering the 'Delivered Exactly' promise while enjoying a supportive atmosphere and the chance to grow your leadership skills.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - DX-2 in Middleton
✨Tip Number 1
Network like a pro! Get out there and connect with people in the logistics and distribution industry. Attend events, join online forums, and don’t be shy about reaching out to current or former employees at DX. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching DX’s values and services. Show us that you understand our mission of delivering exactly what we promise. Think of examples from your past experiences that highlight your leadership skills and ability to drive change in a fast-paced environment.
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the General Manager role. Focus on your experience in managing budgets and teams, and how you’ve successfully improved operations in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the DX team. Let’s get you on board!
We think you need these skills to ace General Manager - DX-2 in Middleton
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Experience:Make sure to highlight your relevant experience in logistics or distribution. We love seeing how your background aligns with our needs, so be specific about your achievements and how they relate to the role.
Be Solution-Oriented:We’re looking for someone who can identify problems and design solutions. In your application, share examples of how you've tackled challenges in the past and what results you achieved.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on the path to joining our team!
How to prepare for a job interview at DX Delivery
✨Know Your Stuff
Before the interview, make sure you thoroughly understand DX's services and values. Familiarise yourself with their logistics operations and how they deliver on their 'Delivered Exactly' promise. This will show your genuine interest in the company and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your line management experience. Prepare specific examples of how you've successfully led teams in fast-paced environments. Highlight any improvements you've implemented and how they positively impacted service delivery or team performance.
✨Be Ready for Problem-Solving Questions
Expect questions that assess your ability to identify problems and design solutions. Think of scenarios from your past where you faced challenges in logistics or distribution and how you overcame them. This will showcase your critical thinking and adaptability.
✨Engage with the Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the company's culture, growth opportunities, and expectations for the role. Engaging with the interviewers not only shows your enthusiasm but also helps you determine if DX is the right fit for you.
