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- Tasks: Ensure customers pay the right revenue and support growth in line with contracts.
- Company: Join DX, a dynamic company focused on revenue protection and customer satisfaction.
- Benefits: Competitive pay, generous holidays, pension scheme, and career progression opportunities.
- Other info: Exciting role with opportunities for personal and professional growth.
- Why this job: Make a real impact by ensuring fair practices and boosting revenue for the business.
- Qualifications: Attention to detail and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting new Revenue Protection Officer at DX! This is a Backshift / Afternoon vacancy.
Role summary
To ensure that our customers are paying the correct revenue for the products being sent through the DX Freight network in line with the customer contractual obligations whilst supporting the growth of revenue in line with those contractual obligations.
Key responsibilities
- The role has the exclusive task of check weighing and cubing suspect freight.
- Research the Customer base at defined locations to find out why they are not declaring their goods correctly.
- Understand charging exemptions and partner with the relevant Depot Sales Manager to resolve where possible.
- Update products and gain the correct rate financially and correct weight legally.
- Actively partner with Sales to educate customers about their duty of care to our workers by gaining the correct weights.
- Partner with GM/OM/Shift Managers to ensure the teams are physically scanning product to gain additional revenue for the business in line with contractual customer agreements.
- Educate the workforce to actively look for new customers and opportunities to raise revenue.
- Spot check customers’ freight based on trends of incorrect declaration.
- Ensure ‘checking’ equipment/ technology is maintained and in use.
- Escalate to Depot Management team any concerns.
Benefits
- Competitive Rates of Pay
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
Backs Warehouse Revenue Protection Officer in Leighton Buzzard employer: DX Delivery
Contact Detail:
DX Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Revenue Protection Officer in Leighton Buzzard
✨Tip Number 1
Network like a pro! Reach out to current employees at DX on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Revenue Protection Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of revenue protection and freight regulations. We want you to show that you understand the importance of accurate declarations and how it impacts the business.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to problem-solving and teamwork. We know that collaboration with Sales and Depot Managers is key, so highlight your experience in working with others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Backs Warehouse Revenue Protection Officer in Leighton Buzzard
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Revenue Protection Officer role. Highlight your relevant experience and skills that align with the job description, especially around revenue protection and customer engagement.
Showcase Your Attention to Detail: Since the role involves check weighing and cubing suspect freight, it’s crucial to demonstrate your attention to detail. Use examples from your past experiences where you’ve successfully managed similar tasks or responsibilities.
Research the Company: Take some time to understand DX and its values. Mentioning specific aspects of the company in your application can show us that you’re genuinely interested and have done your homework.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at DX Delivery
✨Know Your Numbers
As a Revenue Protection Officer, you'll be dealing with weights and rates. Brush up on your knowledge of measurement units and pricing structures relevant to the freight industry. Being able to discuss these confidently will show that you understand the role's core responsibilities.
✨Research the Company
Familiarise yourself with DX's services and customer base. Understand their contractual obligations and how they impact revenue. This will help you answer questions more effectively and demonstrate your genuine interest in the company and its operations.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with customers who under-declare their goods. Think through potential scenarios and prepare your responses, focusing on problem-solving and collaboration with sales and management teams.
✨Show Your Team Spirit
This role involves partnering with various teams, so highlight your teamwork skills. Be ready to share examples of how you've successfully collaborated with others in the past, especially in situations that required educating or training colleagues or customers.