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- Tasks: Join our team as an HR Advisor, providing essential support and guidance on employee relations.
- Company: DX is a leading logistics company delivering parcels and freight across the UK and Ireland.
- Benefits: Enjoy competitive pay, 25+ holidays, career progression, and a supportive work environment.
- Why this job: Be part of a dynamic team during an exciting period of change, with opportunities for personal growth.
- Qualifications: CIPD qualified with experience in employee relations and strong communication skills required.
- Other info: This is a full-time office-based role, perfect for those ready to make an impact.
The predicted salary is between 28800 - 42000 £ per year.
An exciting new Employee Relations Advisor opportunity at DX!
*** This is a full time office based role***
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary
To be part of the HR Team, you will drive and support the delivery of a central advice service function for employees across the company, with a focus on delivering excellent customer service tailored for managers, employees and peers.
Key responsibilities
- Work closely with the rest of the HR Services Advisory team as a second line ER support and supporting the HR Administration team to deliver an effective first line ER service knowing when and how to escalate general & ER issues to the second line.
- Develop and maintain strong & trusted partnerships with managers, providing constructive challenges as well as acting as a sounding board whilst ensuring best practise is adhered to.
- Responsible for the regular updates of the company policies and the creation of new policies in line with legislation.
Knowledge, Skills and Experience
- Experience of being part of a centrally located HR shared service centre with multi-sites nationally.
- Experience of providing advice on a range of HR issues including disciplinaries, grievance, absence, performance and other ER cases.
- Finely honed coaching skills with experience of supporting customers to grow in their knowledge and understanding of HR processes and procedures.
- An up-to-date knowledge and understanding of relevant employment legislation.
- Demonstrable experience of developing and maintaining strong business relationships and the ability to communicate effectively at different levels with strong written and verbal communication skills.
- Commercially aware and able to balance HR and business requirements.
- Flexible and adaptive to changing priorities with the ability to work in an agile environment and manage a fast paced, fluctuating and diverse workload whilst maintaining accuracy and attention to detail.
Benefits
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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HR (Employee Relations) Advisor employer: DX Delivery
Contact Detail:
DX Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR (Employee Relations) Advisor
✨Tip Number 1
Familiarise yourself with DX's core values and the 'Delivered Exactly' promise. Understanding their mission will help you align your responses during interviews and demonstrate that you're a good cultural fit for the team.
✨Tip Number 2
Network with current or former employees of DX, especially those in HR or Employee Relations roles. They can provide valuable insights into the company culture and the specific challenges faced in the role, which can help you tailor your approach.
✨Tip Number 3
Stay updated on current employment legislation and best practices in employee relations. Being knowledgeable about recent changes can set you apart as a candidate who is proactive and well-informed.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you've successfully managed employee relations issues. Highlighting your problem-solving skills and adaptability in fast-paced environments will resonate well with the hiring team.
We think you need these skills to ace HR (Employee Relations) Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, particularly in areas like discipline, grievance, and absence management. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at DX and how your background aligns with their values and mission. Mention your adaptability to change and your proactive approach to problem-solving, as these are key traits they are looking for.
Showcase Your Communication Skills: Since strong written and verbal communication skills are essential for this role, ensure your application is clear, concise, and free of errors. Consider including examples of how you've effectively communicated complex information in previous roles.
Highlight Continuous Professional Development: Mention any relevant training or qualifications, such as your CIPD certification, and how you stay updated on employment legislation. This shows your commitment to professional growth and your ability to provide informed advice.
How to prepare for a job interview at DX Delivery
✨Understand the Company Culture
Before your interview, take some time to research DX and its values. Understanding their commitment to customer service and employee relations will help you align your answers with what they are looking for.
✨Showcase Your ER Knowledge
Be prepared to discuss your experience with employee relations issues such as grievances, disciplinary actions, and absence management. Use specific examples from your past roles to demonstrate your expertise.
✨Demonstrate Adaptability
Given that DX is undergoing significant changes, highlight your ability to adapt to new situations and manage a fast-paced environment. Share examples of how you've successfully navigated change in previous roles.
✨Prepare Questions for Them
At the end of the interview, have a few thoughtful questions ready to ask about the team dynamics, ongoing projects, or the company's future direction. This shows your genuine interest in the role and the company.