At a Glance
- Tasks: Lead collections and deliveries, ensuring top-notch service for our customers.
- Company: Join a leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, 25+ holidays, and career progression opportunities.
- Other info: Dynamic work environment with support for personal and professional growth.
- Why this job: Be part of a passionate team making a real impact on people's lives every day.
- Qualifications: Experience in mail/distribution management and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
You will be friendly, hard‑working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard‑working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time.
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver great service to our customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this the Collection and Delivery Manager is to manage the Service Centre and its satellites (if applicable) in the day to day collection and delivery network.
Essential Criteria- Proven record of delivering great service to customers and managing on-going customer relationships.
- Experience of managing a diverse workforce including sub‑contractors, self‑employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
- Always maintain a calm and rational presence, even when in pressured situations.
- Ability to identify problems and design deployable solutions.
- Previous experience in the mail or distribution industry.
If you have previous experience of managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
Collection and Delivery Manager in Exeter employer: DX Delivery
At DX, we pride ourselves on being more than just a delivery company; we are a community of over 3,000 dedicated individuals who thrive on teamwork and the satisfaction of delivering exceptional service. Our commitment to employee development is evident through our comprehensive training programmes and clear career progression opportunities, all within a supportive and dynamic work culture. With competitive pay, generous holiday allowances, and a range of benefits including a health cash plan and life assurance, joining DX as a Collection and Delivery Manager means becoming part of a team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Collection and Delivery Manager in Exeter
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at DX.
We think you need these skills to ace Collection and Delivery Manager in Exeter
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter and CV!
Tailor Your Experience:Make sure to highlight your experience in managing collections and deliveries, especially in fast-paced environments. We love seeing how your past roles have prepared you for this position, so be specific about your achievements!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Delivery
✨Know the Company Inside Out
Before your interview, take some time to research DX and its values. Understand their commitment to customer service and how they operate within the logistics industry. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Leadership Skills
As a Collection and Delivery Manager, you'll need to demonstrate your ability to lead a diverse team. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight your adaptability and problem-solving skills, especially in high-pressure situations.
✨Be Ready for Scenario Questions
Expect questions that assess your decision-making abilities. For instance, you might be asked how you would handle a delivery delay or manage a dissatisfied customer. Think through potential scenarios beforehand and prepare structured responses that showcase your strategic thinking.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
