At a Glance
- Tasks: Lead collections and deliveries, ensuring top-notch service for our customers.
- Company: Join a leading independent parcel and logistics company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, 25+ holidays, and long service recognition.
- Other info: Opportunities for career growth and personal development in a dynamic environment.
- Why this job: Be part of a passionate team making a real difference in people's lives.
- Qualifications: Experience in mail/distribution management and strong leadership skills.
The predicted salary is between 30000 - 40000 € per year.
You will be friendly, hard‑working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard‑working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it’ll make their day when we deliver exactly on time, every time.
At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
The role of the Collection and Delivery Manager is to lead and manage the collections and deliveries in an efficient manner that ensures we deliver great service to our customers every time. The Collection and Delivery Manager is also responsible for the effective management of all service delivery partners and PAYE drivers ensuring high quality performance is delivered. Key to this is managing the Service Centre and its satellites (if applicable) in the day to day collection and delivery network.
Essential Criteria
- Proven record of delivering great service to customers and managing ongoing customer relationships.
- Experience of managing a diverse workforce including sub‑contractors, self‑employed drivers and PAYE drivers.
- Experience of managing direct cost budget.
- Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar database.
- Always maintain a calm and rational presence, even when in pressured situations.
- Ability to identify problems and design deployable solutions.
Essential criteria for this role
- Previous experience in the mail or distribution industry.
If you have previous experience of managing teams in fast‑paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity
Collection and Delivery Manager in Devon employer: DX Delivery
At DX, we pride ourselves on being more than just a delivery company; we are a community of over 3,000 dedicated individuals who thrive on teamwork and the satisfaction of delivering important parcels that make a difference in people's lives. Our commitment to employee development is evident through our comprehensive training programmes and growth opportunities, ensuring that you can advance your career while working in a supportive and dynamic environment. With competitive pay, generous holiday allowances, and a focus on employee well-being, DX is an excellent employer for those looking to make a meaningful impact in the logistics industry.
StudySmarter Expert Advice🤫
We think this is how you could land Collection and Delivery Manager in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and delivery industry, especially those who work at DX. A friendly chat can open doors and give you insider info on what it’s really like to work there.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and customer service. We all know that being calm under pressure is key, so think of examples from your past experiences that showcase this skill.
✨Tip Number 3
Show your passion for the role! When you get the chance to speak with someone from DX, let them know why you’re excited about the Collection and Delivery Manager position and how you can contribute to their mission of delivering exactly on time.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Collection and Delivery Manager in Devon
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and hard-working nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your words!
Tailor Your Experience:Make sure to highlight your experience in managing collections and deliveries. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your skills and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at DX Delivery
✨Know the Company Inside Out
Before your interview, take some time to research DX thoroughly. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Collection and Delivery Manager, you'll need to demonstrate your ability to lead a diverse workforce. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight how you maintained a calm presence under pressure.
✨Be Ready with Data-Driven Insights
Since the role involves managing budgets and performance, brush up on your data analysis skills. Be prepared to discuss how you've used tools like Excel to track performance metrics or manage costs in previous roles. This will show that you're not just a people person but also a numbers-savvy manager.
✨Prepare Questions That Matter
Interviews are a two-way street! Think of insightful questions to ask about the company culture, training opportunities, and how success is measured in the role. This shows that you're serious about your career development and want to ensure it's a good fit for both you and DX.
