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- Tasks: Lead and manage daily warehouse operations, ensuring efficient sortation and customer satisfaction.
- Company: Join DX, a top independent logistics company delivering parcels across the UK and Ireland.
- Benefits: Enjoy competitive pay, health plans, 25+ holidays, and excellent career progression opportunities.
- Why this job: Be part of a supportive team focused on growth and delivering exceptional service.
- Qualifications: Previous experience in logistics or distribution and a passion for leadership are essential.
- Other info: Ideal for those looking to develop their management skills in a fast-paced environment.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new Day Shift Manager opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in safe and proactive manner
- Managing costs and performance of the shift
- Lead and engage a team to drive excellent customer service
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role
- Previous experience in the logistics or distribution industry
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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Days Warehouse Shift Manager employer: DX Delivery
Contact Detail:
DX Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Days Warehouse Shift Manager
✨Tip Number 1
Familiarise yourself with the logistics and distribution industry. Understanding the key challenges and trends in this sector will help you speak confidently about your experience and how it aligns with DX's operations.
✨Tip Number 2
Highlight your leadership skills during any discussions or interviews. Be prepared to share specific examples of how you've successfully managed teams in fast-paced environments, as this is crucial for the Shift Manager role.
✨Tip Number 3
Demonstrate your understanding of Key Performance Indicators (KPIs) and how they impact warehouse operations. Being able to discuss how you've monitored and improved KPIs in previous roles will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for team engagement and development. Discuss strategies you've used to motivate and train team members, as DX values a supportive and engaged workforce that meets customer expectations.
We think you need these skills to ace Days Warehouse Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or distribution. Emphasise any previous leadership roles and specific achievements that demonstrate your ability to manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with DX's commitment to delivering excellent customer service and developing team members.
Highlight Key Skills: In your application, focus on key skills such as team leadership, performance management, and cost control. Provide examples of how you've successfully managed these aspects in previous roles.
Show Enthusiasm for Development: Express your eagerness to grow within the company. Mention any relevant training or development opportunities you are interested in, and how you plan to contribute to the team's success at DX.
How to prepare for a job interview at DX Delivery
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and distribution industry, especially the specific challenges and trends that DX faces. This knowledge will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in previous roles. Think of specific situations where you identified issues, implemented solutions, and achieved positive outcomes, particularly in fast-paced environments.
✨Emphasise Teamwork and Communication
Since the role requires engaging with a team, be prepared to talk about your teamwork experiences. Share how you fostered collaboration, communicated effectively, and motivated your colleagues to achieve common goals.