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- Tasks: Lead and manage the daily warehousing operations, ensuring efficiency and excellent customer service.
- Company: Join DX, a top independent logistics company delivering parcels and freight across the UK and Ireland.
- Benefits: Enjoy competitive pay, 25+ holidays, career progression, and a supportive work environment.
- Why this job: Be part of a dynamic team focused on growth, leadership development, and delivering exceptional service.
- Qualifications: Previous experience in logistics or distribution and a passion for team leadership are essential.
- Other info: This is a backshift role, perfect for those looking to develop their management skills.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new Shift Manager opportunity at DX!
*** This is a backshift/afternoons based vacancy***
All about you
You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We\’ll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.
Role summary:
The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved.
Key responsibilities
- Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods.
- Ensure all activities are undertaken in line with company policies in safe and proactive manner
- Managing costs and performance of the shift
- Lead and engage a team to drive excellent customer service
- Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards.
- Monitor KPI’s, identify and communicate associated actions and highlight areas for improvement.
- Provide a shift summary and handover record with any exceptions detailed and actioned.
Essential criteria for this role
- Previous experience in the logistics or distribution industry
Additional information on this role
If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you.
Benefits:
- Competitive Rates of Pay
- Holidays: 25 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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Backs Warehouse Shift Manager employer: DX Delivery
Contact Detail:
DX Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Backs Warehouse Shift Manager
✨Tip Number 1
Familiarise yourself with the logistics and distribution industry. Understanding the key challenges and trends in this sector will help you speak confidently about your experience and how it aligns with DX's operations.
✨Tip Number 2
Highlight your leadership skills during any discussions or interviews. Be prepared to share specific examples of how you've successfully managed teams in fast-paced environments, as this is crucial for the Shift Manager role.
✨Tip Number 3
Demonstrate your commitment to customer service. Think of instances where you went above and beyond to meet customer expectations, as this aligns with DX's focus on delivering excellent service.
✨Tip Number 4
Network with current or former employees of DX if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Backs Warehouse Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics or distribution. Emphasise any previous roles where you managed teams or operations, and include specific achievements that demonstrate your leadership skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the Shift Manager role at DX. Mention your understanding of their values and how your personal work ethic aligns with their commitment to customer service and team engagement.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as team leadership, performance management, and cost-effective operations. Use examples from your past experiences to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at DX Delivery
✨Show Your Leadership Skills
As a Shift Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance.
✨Understand the Logistics Industry
Familiarise yourself with the logistics and distribution industry, especially the specific challenges and trends. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Highlight Your Problem-Solving Abilities
Be ready to discuss how you've tackled challenges in fast-paced environments. Think of specific instances where you identified issues, implemented solutions, and achieved positive outcomes.
✨Emphasise Teamwork and Communication
Since the role requires engaging with a team, be prepared to talk about your teamwork experiences. Share how you fostered collaboration and maintained open communication to achieve common goals.