At a Glance
- Tasks: Deliver products safely and provide exceptional customer service on multi-drop routes.
- Company: Join DX, a leading independent logistics company in the UK and Ireland.
- Benefits: Competitive pay, health cash plan, generous holidays, and career progression opportunities.
- Why this job: Be part of a dynamic team where your hard work makes a real difference.
- Qualifications: Must hold C1 licence, valid DQC, Tacho card, and have a passion for customer service.
- Other info: Enjoy a supportive environment with training and long-term career growth.
The predicted salary is between 30000 - 42000 £ per year.
An exciting new 18t Driver opportunity at DX!
All about you
You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.
About us
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX, we know our people are our foundation of success. We are passionate about your career progression with us. We strive to develop and promote from within whenever we can, so if you want to develop your career DX will provide the training and the opportunities!
Role summary:
To deliver customers’ products to the required premises ensuring all customers receive exceptional customer service as part of a multi-drop delivery route. The driver will ensure that all products are transported safely to the customers’ premises, treating their freight as if it were their own.
Key responsibilities
- Represent DX in a professional manner at all times
- Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times
- All daily checks are undertaken ensuring defects are immediately reported and correct paperwork completed
- Ensure all product are scanned using DX scanning equipment
- Ensure all deliveries are loaded safely prior to leaving the depot
- Observe DX procedures and policies at all times
- Manage your routing to ensure premium and timed deliveries are achieved
- Ensure the correct equipment and PPE, (personal protective equipment) is in good order and used at all times
- Ensure all delivery and on road issues are reported to the traffic office immediately
- Ensure the customer receives their deliveries in excellent condition every time
- Deal with any customer issues in a polite and effective manner
- Ensure collections are made in line with given instructions and times
Essential Criteria
- Must hold C1 or above on licence with valid DQC and Tacho card
- Maximum of 6 points on licence and no bans
- Takes pride in delivering exceptional customer service
- Ability to build a rapport with customers
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!!
We look forward to hearing from you!
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18t Driver employer: DX Delivery
Contact Detail:
DX Delivery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 18t Driver
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DX. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for drivers and prepare your answers. Focus on your customer service skills and how you handle challenges on the road. We want to see how you can represent DX in a professional manner!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and we want to see that you take pride in your appearance, just like you would when representing DX on the road.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the DX team!
We think you need these skills to ace 18t Driver
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and hard-working nature shine through! We want to see the real you, so don’t be afraid to add a personal touch that reflects your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention your driving experience and any customer service roles you've had – we love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for DX.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DX Delivery
✨Know Your Stuff
Before the interview, make sure you understand the role of an 18t Driver at DX. Familiarise yourself with their values and what they expect from their drivers. This will help you tailor your answers to show that you're a perfect fit for their team.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you built rapport and handled any issues effectively.
✨Safety First
Be ready to discuss your knowledge of safe driving practices and compliance with legal requirements. You might be asked about daily checks and how you ensure the safety of the products you transport, so brush up on these topics.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or career progression. This shows your interest in the role and helps you determine if DX is the right fit for you.