At a Glance
- Tasks: Drive ecommerce performance and growth through data analysis and strategic insights.
- Company: DwyerOmega, a global leader in innovative instrumentation solutions.
- Benefits: Competitive pay, comprehensive benefits, and professional development opportunities.
- Other info: Remote position with clear growth paths into senior roles.
- Why this job: Make a real impact on ecommerce strategies and customer experiences.
- Qualifications: 3+ years in ecommerce analytics and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
About Us
DwyerOmega is a globally trusted leader in manufacturing innovative instrumentation solutions for the Process Measurement, Automation, Control and HVAC markets. With very strong brand recognition and high levels of customer loyalty, DwyerOmega has an unmatched reputation for providing customized solutions that meet and exceed customer needs. Our team of engineering experts help our customers select technical, and often configured, product solutions for their unique applications.
The company offers over 300,000 state-of-the-art products for process measurement and control of temperature, humidity, pressure, strain, force, flow, level, pH, conductivity, and indoor air quality, and is a recognized global leader in the digital marketing of technical products. The products that we manufacture are used to control and drive process efficiency, creating safe and sustainable environments.
At DwyerOmega, we enable our customers to improve the world – one measurement at a time. We achieve this through our unwavering commitment to technology, customer service, and overall continuous improvement. Every day, we strive to cultivate a culture of ingenuity, empowerment, accountability, adaptability, and speed.
The company's corporate headquarters are based in Michigan City, Indiana, and Norwalk, CT with manufacturing locations and sales offices located throughout the world.
Position Summary
The Ecommerce Operations Lead plays a critical role in driving performance and growth across our ecommerce business. This role owns the measurement strategy, analytics infrastructure, and performance insights that inform decisions across Marketing, Sales, CX, and Product. The ideal candidate is highly analytical, execution-oriented, and comfortable translating data into clear actions that improve both revenue and profitability.
This role will lead the continued development of our ecommerce data and analytics ecosystem, establish key performance indicators, and partner cross-functionally to deliver initiatives that enhance the customer experience and business outcomes.
Key Responsibilities
- Define and own the end-to-end measurement strategy for dwyeromega.com
- Establish KPI frameworks, taxonomies, and benchmarks; maintain the ecommerce analytics roadmap including data capture, governance, and reporting
- Own analytics and tracking implementation (GA/GA4), consent management alignment, and tag management across web and app, ensuring accurate channel and UTM governance
- Build and maintain executive dashboards and operational scorecards for weekly, monthly, and quarterly business reviews
- Support experimentation and optimization initiatives (A/B testing, personalization), including measurement, impact analysis, and statistical significance
- Integrate behavioral, transactional, and product data to enable segmentation, lifecycle automation, and personalized commerce experiences
- Partner with Sales, Customer Experience, and Service teams to connect support interactions back to on-site and digital experience improvements
- Deliver actionable insights that drive results, including funnel optimization opportunities, search and merchandising improvements, content gaps, margin levers, and retention drivers
Qualifications
- 3+ years of experience in ecommerce or digital commerce analytics
- Bachelor's degree or equivalent practical experience
- Strong understanding of the ecommerce customer journey and the metrics that support performance across acquisition, conversion, and retention
Competencies
- Proficiency with tools such as Google Analytics (GA/GA4), Google Search Console, FullStory, Power BI, and similar analytics or CX platforms
- Experience with ERP, CRM, or marketing automation platforms (e.g., SAP, Salesforce, HubSpot) is a plus
- Strong analytical and problem-solving skills with the ability to turn data into prioritized actions and project plans
- Ability to analyze both online and offline customer journeys to identify opportunities and performance gaps
- Excellent communication and collaboration skills across technical and non-technical stakeholders
- Comfort working with data, experimentation, and engineering concepts; experience in industrial B2B environments is a plus
What We Offer
- Competitive compensation and bonus opportunities.
- Comprehensive benefits including health, dental, vision, and retirement plans.
- Structured learning, mentorship, and professional development opportunities.
- Exposure to large-scale operational initiatives and executive-level projects.
- Clear growth path into more senior project management or operations roles.
For immediate consideration please apply now.
Ecommerce Operations Lead in Hull employer: DwyerOmega EMEA
DwyerOmega is an exceptional employer that fosters a culture of ingenuity and empowerment, making it an ideal place for the Ecommerce Operations Lead to thrive. With competitive compensation, comprehensive benefits, and structured professional development opportunities, employees are encouraged to grow and excel in their careers. The remote work flexibility allows for a balanced lifestyle while contributing to meaningful projects that enhance customer experiences and drive business success.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Operations Lead in Hull
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at DwyerOmega or similar companies. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your analytical skills! Prepare to discuss specific examples of how you've used data to drive decisions in past roles. Bring along any dashboards or reports you've created to showcase your expertise during interviews.
✨Tip Number 3
Be ready to talk about customer experience! DwyerOmega values improving customer interactions, so think of ways you've enhanced user journeys in previous jobs. Share your ideas on how you could do this for their ecommerce platform.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the team at DwyerOmega.
We think you need these skills to ace Ecommerce Operations Lead in Hull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Ecommerce Operations Lead role. Highlight your experience in ecommerce analytics and how it aligns with DwyerOmega's goals. We want to see how you can bring value to our team!
Showcase Your Analytical Skills:Since this role is all about data, don’t shy away from showcasing your analytical prowess. Include specific examples of how you've used data to drive decisions or improve performance in previous roles. We love numbers that tell a story!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make your achievements stand out. We appreciate straightforward communication, especially when it comes to complex topics like ecommerce.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to receive your application and start the conversation. Don’t miss out on this opportunity!
How to prepare for a job interview at DwyerOmega EMEA
✨Know Your Numbers
As an Ecommerce Operations Lead, you'll need to be comfortable with data. Brush up on key metrics related to ecommerce performance, like conversion rates and customer acquisition costs. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Analytical Skills
Prepare examples of how you've implemented analytics tools like Google Analytics or Power BI in past projects. Highlight specific instances where your insights led to measurable improvements in performance or customer experience.
✨Understand the Customer Journey
Familiarise yourself with the ecommerce customer journey and be prepared to discuss how you can enhance it. Think about ways to optimise each stage, from acquisition to retention, and be ready to share your ideas during the interview.
✨Collaborate Like a Pro
This role requires working closely with various teams. Prepare to talk about your experience collaborating with marketing, sales, and customer service teams. Share examples of how you’ve successfully bridged gaps between technical and non-technical stakeholders.
