At a Glance
- Tasks: Support sales operations and enhance customer experience in a dynamic manufacturing environment.
- Company: Join SST Sensing, a leader in electronic sensors with a global reach.
- Benefits: Enjoy a varied role, learning opportunities, and a supportive team culture.
- Other info: Flexible working hours and exposure to international teams await you.
- Why this job: Be the vital link between customers and sales, making a real impact.
- Qualifications: Experience in sales administration or customer service is a plus.
The predicted salary is between 25000 - 30000 € per year.
SST Sensing Ltd, part of the DwyerOmega Group, is looking for an organised and customer‑focused Sales Administrator to join our Sales & Marketing team in Coatbridge. This is a key role supporting sales operations, customer experience, and order management in a fast‑paced manufacturing environment. SST Sensing designs and manufactures electronic sensors and instruments, specialising in fluid and gas sensing solutions supplied to a wide range of industries worldwide. Established in 2002, our modern manufacturing facility is based at Shawhead Industrial Estate, Coatbridge, with excellent transport links via the A8/M8.
As Sales Administrator, you’ll act as a vital link between customers, sales, production, and internal teams. You’ll ensure orders are processed accurately and on time, support sales reporting and forecasting, and deliver excellent customer service throughout the order lifecycle. This role is ideal for someone who enjoys structure, accuracy, customer interaction, and supporting commercial teams to succeed.
Key Responsibilities- Process customer orders using ERP and CRM systems, ensuring accurate data capture
- Act as the first point of contact for customer queries and order enquiries
- Liaise with production and scheduling teams to ensure timely manufacturing and delivery
- Arrange shipments, issue invoices, manage proforma invoices, and conduct credit checks
- Support sales teams with reporting, forecasting, pipeline data, and KPI tracking
- Maintain customer records, price lists, discounts, and sales documentation
- Provide operational support to Sales Engineering, including backup quotation support and Salesforce input
- Previous experience in a Sales Administration, Customer Service, or commercial admin role (highly desirable)
- Strong organisational skills and excellent attention to detail
- Confident communicator with strong written and verbal skills
- Proficient in Excel and comfortable working with CRM systems (Salesforce experience is a plus)
- Customer‑focused mindset with the ability to manage priorities in a fast‑paced environment
- Able to work independently while collaborating effectively with wider teams
- A varied and responsible role at the heart of the sales operation
- Exposure to international customers and cross‑functional teams
- Supportive working environment within a global organisation
- Opportunities for learning and development
- Occasional flexibility in working hours to support business needs
If you’re detail‑driven, commercially aware, and enjoy supporting sales teams while delivering excellent customer service, we’d love to hear from you. Apply now for immediate consideration.
Sales Administrator in Coatbridge employer: DwyerOmega EMEA
At SST Sensing Ltd, we pride ourselves on being an excellent employer, offering a supportive and dynamic work environment in Coatbridge. Our commitment to employee growth is evident through opportunities for learning and development, while our customer-focused culture ensures that every team member plays a vital role in our success. Join us to be part of a global organisation where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Coatbridge
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SST Sensing and their products. Understand their customer base and how your skills can enhance their sales operations. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Sales Administrator, you'll be the first point of contact for customers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle queries smoothly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at SST Sensing. Let's get you that job!
We think you need these skills to ace Sales Administrator in Coatbridge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales administration or customer service, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Mention your customer-focused mindset and how you can support our sales teams effectively.
Showcase Your Tech Skills:Since we use ERP and CRM systems, it’s important to mention any relevant experience you have with these tools. If you’ve worked with Salesforce or Excel, make sure to highlight that in your application!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at DwyerOmega EMEA
✨Know the Company Inside Out
Before your interview, take some time to research SST Sensing Ltd and the DwyerOmega Group. Understand their products, especially in fluid and gas sensing solutions, and be ready to discuss how your skills can contribute to their sales operations.
✨Showcase Your Organisational Skills
As a Sales Administrator, organisation is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your attention to detail and how it helped improve customer satisfaction or streamline processes.
✨Demonstrate Customer Focus
Be ready to share specific instances where you provided excellent customer service. Discuss how you handled customer queries or order issues, and emphasise your ability to maintain a positive relationship with clients, even in challenging situations.
✨Familiarise Yourself with Relevant Tools
Since the role involves using ERP and CRM systems, brush up on your knowledge of these tools, particularly Salesforce if you have experience. Be prepared to discuss how you've used technology to enhance your efficiency and support sales teams in previous roles.
