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- Tasks: Lead ecommerce analytics, manage projects, and drive growth for DwyerOmega.
- Company: Join DwyerOmega, a fast-paced, innovative manufacturing company making a difference.
- Benefits: Remote work, competitive salary, and opportunities for professional development.
- Other info: Dynamic role with potential for career advancement in a growing company.
- Why this job: Be at the forefront of ecommerce strategy and make a real impact.
- Qualifications: Experience in ecommerce and strong analytical skills required.
The predicted salary is between 36000 - 60000 £ per year.
We are DwyerOmega and we are changing the world one measurement at a time. DwyerOmega is a US headquartered manufacturing/engineering company, we are PE backed and highly acquisitive. As a result, we move at pace, we're agile and adjust rapidly to the ever-changing landscape around us.
The Ecommerce Operations Manager plays a key role in analysing performance, managing projects and delivering results in our ecommerce business. The Ecommerce Operations Manager will lead the continued buildout and enhancement of our ecommerce data and analytics environment, establish and manage first and second level key performance indicators and work across the organisation to deliver key initiatives to grow the top and bottom line through ecommerce.
Responsibilities:
- Define the end-to-end measurement plan for dwyeromega.com
- Establish KPI taxonomies and benchmarks and own the analytics roadmap including data capture, governance, dashboards, etc.
- Own analytics implementation (GA/GA4), consent management alignment, and tag management across web and app; ensure accurate UTM and channel taxonomy governance.
- Build executive dashboards and operational scorecards for weekly, monthly, and QBR cadences (by channel, market, product line, and cohort).
- Connect behavioral, transactional, and product data to enable segmentation, lifecycle automation, and personalized content/commerce experiences.
- Collaborate with Sales, CX and Service teams to close the loop from support interactions back into on-site experiences.
Qualifications and Educational Requirements:
- Experience working in ecommerce in a manufacturing/engineering (B2B) environment.
- Bachelor's degree or equivalent work experience.
- In-depth knowledge of the ecommerce customer journey and the underlying metrics that support it.
Essential/Preferred Skills:
- Proficiency in using tools such as Google Analytics, Google Search Console, FullStory, Power BI and other analytical and customer experience improvement tools.
- Experience with SAP, SalesForce, HubSpot or other ERP, CRM and Marketing Automation platforms is a plus.
- Ability to interpret an online and offline customer journey through data and build out the necessary data set to find opportunities, identify issues and suggest actions to improve.
- Ability to use data-backed reasoning to prioritize and create project plans for large-scale projects.
For immediate consideration please apply immediately.
Locations
Ecommerce Manager in Cheshire, Warrington employer: DwyerOmega EMEA
Contact Detail:
DwyerOmega EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager in Cheshire, Warrington
✨Tip Number 1
Network like a pro! Reach out to people in the ecommerce space, especially those who work at DwyerOmega or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past ecommerce projects. Highlight how you’ve used tools like Google Analytics or Power BI to drive results. This will make you memorable!
✨Tip Number 3
Prepare for the interview by understanding DwyerOmega’s business model and their ecommerce strategy. Be ready to discuss how you can enhance their analytics environment and contribute to their growth.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at DwyerOmega.
We think you need these skills to ace Ecommerce Manager in Cheshire, Warrington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Ecommerce Manager role. Highlight your experience in ecommerce, especially in a manufacturing or engineering context, and showcase your skills with tools like Google Analytics and Power BI.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your background aligns with DwyerOmega's mission. Don't forget to mention specific projects where you've driven results.
Showcase Your Analytical Skills: Since this role involves a lot of data analysis, make sure to include examples of how you've used data to drive decisions in past roles. Talk about the KPIs you've established and how you've used analytics to improve performance.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It helps us keep track of applications and ensures you get all the updates about your application status!
How to prepare for a job interview at DwyerOmega EMEA
✨Know Your Metrics
Make sure you brush up on key performance indicators relevant to ecommerce. Understand how to define and measure success in an online environment, especially in a B2B context. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Familiarise Yourself with Tools
Since the role requires proficiency in tools like Google Analytics and Power BI, ensure you can speak confidently about your experience with these platforms. If you’ve worked with SAP or HubSpot, be prepared to share specific examples of how you’ve leveraged these tools to enhance ecommerce operations.
✨Showcase Your Project Management Skills
As an Ecommerce Operations Manager, you'll need to manage multiple projects simultaneously. Prepare to discuss your project management approach, including how you prioritise tasks and ensure timely delivery. Use examples from your past experiences to illustrate your ability to handle large-scale projects.
✨Collaborate and Communicate
This role involves working closely with various teams like Sales and Customer Experience. Be ready to talk about how you’ve successfully collaborated across departments in the past. Highlight your communication skills and how they’ve helped you close the loop between customer interactions and on-site experiences.