At a Glance
- Tasks: Deliver fun water and land activities while ensuring safety and excellent customer service.
- Company: Join Dŵr Cymru Welsh Water, keeping communities healthy with safe water.
- Benefits: Earn £13.45/hour, enjoy staff discounts, and work in a stunning location.
- Other info: Flexible hours and full training provided; perfect for students!
- Why this job: Be part of an exciting team, making a difference in people's leisure experiences.
- Qualifications: Water safety knowledge and great communication skills are essential.
The predicted salary is between 13 - 13 £ per hour.
About You
Essential Knowledge & Experience
- Water safety knowledge
- Experience of working with the general public
- Excellent communication and interpersonal skills
- Enthusiastic about putting our customers first every day
- Ability to work on own initiative
- IT literate – we use a variety of computer systems which we will teach you
- Always honest and professional
Preferred qualifications
- Appropriate National Governing Body (NGB) Certification in a designated water sports discipline (e.g. RYA Start Windsurfing / Sailing)
- Current Recognised First Aid Certificate / British Canoe Union (BCU) Qualification
- Experience delivering water or land‑based activities
- Lifeguard Qualification
Good to know
- 7 new seasonal casual vacancies to start ASAP!
- Contact Dylan Fletcher (dylan.fletcher@dwrcymru.com) and use Job ID 8260 in your email subject.
- The role may close sooner if needed and the original closing date can be extended depending on interest.
Benefits
- Annual pay review
- Staff discounts at our visitor attractions
- Full training and uniform provided
- Beautiful working location
- Flexible working hours
Water & Leisure Activity Facilitator (Flexible Hours) employer: Dwr Cymru Welsh Water
Dŵr Cymru Welsh Water is an exceptional employer, offering a vibrant work culture at the stunning Llys y Fran reservoir in Pembrokeshire. With flexible hours, comprehensive training, and opportunities for personal growth, employees enjoy a supportive environment that prioritises customer service and teamwork while contributing to the conservation and enjoyment of the natural landscape. Join us to make a meaningful impact while working in a beautiful setting.
StudySmarter Expert Advice🤫
We think this is how you could land Water & Leisure Activity Facilitator (Flexible Hours)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dŵr Cymru Welsh Water. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Water & Leisure Activity Facilitator. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your personality! When you’re at the interview, let your enthusiasm shine through. They want someone who’s not just qualified but also passionate about delivering excellent customer service and making visitors feel welcome.
✨Tip Number 4
Follow up after your interview! A quick thank-you email to Dylan Fletcher can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Water & Leisure Activity Facilitator (Flexible Hours)
Some tips for your application 🫡
Show Your Passion for Customer Service:When you're writing your application, let us know how much you love helping people! Share any experiences where you've gone the extra mile for customers, as this is key for the Water & Leisure Activity Facilitator role.
Highlight Relevant Experience:Make sure to mention any previous work with water or land-based activities. If you've got any NGB certifications or first aid qualifications, shout about them! We want to see how your background fits with what we do.
Be Yourself:We’re looking for genuine, enthusiastic individuals. Don’t be afraid to let your personality shine through in your application. A bit of humour or a personal touch can make you stand out from the crowd!
Apply Through Our Website:To make things easier for us both, please apply directly through our website. It streamlines the process and ensures your application gets to the right place quickly. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Dwr Cymru Welsh Water
✨Know Your Water Safety
Make sure you brush up on your water safety knowledge before the interview. Being able to discuss safety protocols and how you would enforce them shows that you take the role seriously and understand the importance of keeping everyone safe.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Whether it’s handling enquiries or assisting visitors, being able to share specific instances will demonstrate your enthusiasm for putting customers first.
✨Be Ready to Talk Teamwork
This role involves working closely with a team, so be prepared to discuss your experience collaborating with others. Think of examples where you’ve worked as part of a team to achieve a common goal, especially in leisure or hospitality settings.
✨Get Familiar with the Location
Since the job is at Llys y Fran, it’s a good idea to familiarise yourself with the site and its activities. Showing that you know about the reservoir and its offerings can impress the interviewers and show your genuine interest in the position.
