Distribution Inspector - Trunk Mains in Swansea

Address: Swansea, Wales, GB, sa6 5bq

Job Requisition Number: 8354

Work Type: Permanent

Job Function: Operational

Base: Clydach

Closing Date: 23:59 on 18/02/2026

What you’ll be responsible for:

• Contributing to resolve potential or actual Distribution/Leakage issues to minimise inconvenience to the customer.
• Demonstrating a keen willingness to constantly work as part of a team.
• Achieving and maintaining the area leakage targets.
• Reacting and working alongside all other departments during Silver & Gold incidents.
• Ensuring that all GIS updates are submitted to GIS bureau to maintain high quality information.
• Ensuring leakage targets are met using various techniques to reduce leakage.
• Ensuring compliance with all company health and safety procedures, prioritising the safety of colleagues and customers.
• Effective liaison with colleagues in the distribution team during normal work practice and in emergencies.
• Entering correct details onto various IT systems daily.
• Adhering to correct working practices on site in and out of hours.
• Representing Welsh Water throughout the lifecycle of projects, assisting partners through project development, planning, approvals and statutory processes.
• Dealing with difficult situations in a friendly and professional manner, striving for speedy resolution.
• Making recommendations for network improvement.
• Efficiently organising your own time, handling routine work with minimal supervision, assessing priorities and managing them.

Who you’ll work with:

• Internal: Management Team within Welsh Water, Local Operational teams, Customer Services.
• External: Members of the Public, Welsh Water Customers, Local government, Contractors.

About you:

• A full UK drivers licence.
• Experience of the water industry.
• A good level of Network/Leakage experience.
• The drive and ambition to provide a first-class service to customers.
• Willingness to work alone and as part of a team when required.
• The ability to build and maintain good networks with internal departments, company partners and contractors.
• The ability to work to tight deadlines and in difficult circumstances while providing an unbiased service to customers.

Good to know:

• A full UK Drivers licence is required for the role.
• The successful candidate will participate in a standby rota.
• A company vehicle will be provided.

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes.
• Option to buy additional annual leave up to 5 days per year.
• Enhanced employer pension contributions – Up to 11% employer contributions.
• Free Mortgage Brokering Services.
• Enhanced family friendly policies.
• Progression opportunities, including funded training and coaching and mentoring programmes.
• Gym and fitness discounts as well as high street shopping.
• Cycle to work scheme.
• Discount off all Welsh Water visitor attraction centres and gift shops.
• Car-leasing scheme and free on-site parking at all sites.
• Health CashBack scheme and access to an online GP service.
• An employee assistance programme for employees and their immediate family.

Due to the nature of the industry, we require satisfactory references, post-offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. Additional checks and security clearance may be required for some roles.

Who we are:

Dŵr Cymru Welsh Water keeps 3 million people healthy each day with safe, reliable water, and takes away wastewater to clean, before returning it safely to our rivers and seas. We need the right people to deliver on our vision by living our core values and demonstrating the core behaviours that underpin them. We value equality, diversity and inclusion, and welcome applications from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities.