At a Glance
- Tasks: Supervise kitchen operations and ensure top-notch food quality for our visitors.
- Company: Join a not-for-profit company dedicated to customer trust and environmental care.
- Benefits: Enjoy staff discounts, flexible hours, and full training in a beautiful location.
- Other info: Work in the picturesque Elan Valley, just a couple of hours from major cities.
- Why this job: Be part of a friendly team in a stunning setting with exciting career growth opportunities.
- Qualifications: Experience in hospitality, good communication skills, and a passion for customer service.
The predicted salary is between 27100 - 27100 £ per year.
What you’ll be responsible for:
- Supervising the kitchen mainly, and supporting Front of House supervisor to ensure excellent quality food is delivered whilst maintaining a safe environment for all persons on site.
- Preparing, cooking and serving meals, managing and organising kitchen assistants to deliver high quality food.
- Ensuring the safety of all persons on site.
- Ordering all kitchen and goods for resale supplies from designated suppliers.
- Maintaining upkeep of all kitchen HACCP records at all times and to the required standard.
- Supervising and identifying training needs of colleagues to ensure excellent customer service.
- Striving to develop and improve the customer experience offering.
- Ensuring the service in the café and retail area is maintained to a high standard.
- Maintaining the food hygiene standards, upkeep and tidiness of the kitchen, retail and restaurant areas in accordance with Welsh Water Food safety procedures.
- Undertaking any other duties as required to meet the needs of the business.
This is very much an operational role.
About you:
- We are looking for a creative and positive person to join our team!
- Good grasp of MS Office and experience using POS systems.
- Satisfactory DBS check.
- Practical health & safety and food safety experience in a visitor attraction or retail or restaurant environment.
- Experience working with the general public.
- Enthusiastic about putting our customers first every day.
- Catering/Retail/Hospitality customer service experience.
- Ability to work on own initiative.
Good to know:
- Uniform provided.
- Friendly team in a new business with exciting opportunities for career development.
Working pattern:
- 37 hours over 5 days out of 7.
- Typical shift patterns: either 8.30am-4.30pm or 10am-6.30pm (flexibility considered).
Benefits:
- Staff discounts at our visitor attractions.
- Full training given and uniform provided.
- Beautiful working location.
- Flexible working hours.
Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied.
We are a not-for-profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.
Elan Valley is situated in the county of Powys in mid-Wales, just a couple of hours from Birmingham and Cardiff. We can be accessed easily from the nearby town of Rhayader where the town is well served by public transport.
