Pollution Prevention Technician

Job Requisition Number 8313

Work Type Permanent

Job Function Operational

Salary £32,436.00

Base Dinas

Closing Date 23:59 on 20/01/2026

What you’ll be responsible for

Assisting the Wastewater Catchment team to manage a substantial operational area to achieve regulatory, Health & Safety, financial, customer and environmental performance. Liaison and interaction with Natural Resource Wales Officers (NRW) during pollution incidents and keeping the NRW fully updated on progress of initiatives to reduce the occurrence of pollution incidents.

As a Pollution Prevention Technician, You Will

• Resolve Customer related issues with regards to pollution incidents, taking ownership and resolving to a satisfactory conclusion.
• Work with operational colleagues to identify pollution incidents requiring self-reporting and ensure timely reporting to NRW.
• Investigate all Polfaxes received from the NRW and draw up suitable responses, actions & timescales.
• Drive a positive pollution culture within your team, with a particular focus around pollution awareness and evidence gathering on incidents.
• Liaise with Operational colleagues WWA and Capital delivery teams to ensure AGA risks are identified and fully understood.
• Maintain a quality management system and achieve a high standard of internal and external audit compliance.
• Ensure all activities are carried out in line with Health and Safety policies and Procedures.
• Assist the Catchment team with external stakeholders to include active management of regulatory relationships e.g. NRW representatives and the Involvement and participation in various community groups when appropriate.
• Representing the company during incidents with outside agencies such as the emergency services, EHO, Local government etc.
• Provision of technical support to service providers and associated field staff.
• Produce 10-day reports on all confirmed pollution incidents with a clear focus around root‑cause analysis and repeat incident prevention, tracking subsequent actions through to completion.
• Capital Maintenance – Identification of investment requirements to improve service and reduce costs supporting the overall DCWW Asset Strategy.
• Monitor and review telemetry alarms and dashboards to pro‑actively identify pollution risks. Carry out detailed investigations and make recommendations that reduce alarm activity and improve operational efficiencies.
• Participation in a standby rota is required for the role.

Who you’ll work with

Internal

• Catchment Operational teams
• H&S
• Wastewater Assets
• Finance and Business Improvement teams
• Pollution Performance Manager and Pollution Champions

External

• NRW / local authorities
• Emergency Planning & Steering Groups
• MP / AM and local councillors
• CCW
• General Public

About You

Knowledge, Skills & Experience

• Full and valid driving licence
• Experience and knowledge of wastewater treatment and pumping operations
• Computer Literate, with experience of Window applications and SAP
• Ability to develop positive working relationships and to be seen as a highly credible representative of the business is required for this role
• Committed and hard working
• Able to assess risk and adopt a safe working practice to undertake task

Good to know

• The successful candidate will be required to participate in a standby rota (1 in 5)
• Company vehicle will be provided

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive)
• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions – Up to 11% employer contributions
• Free Mortgage Brokering Services
• Enhanced family friendly policies
• Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car‑leasing scheme and free on‑site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website.

Reference checks

Due to the nature of the industry, we require satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.

We know that the most successful teams are the most diverse. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

For more information on the role please contact Dewi.Williams@dwrcymru.com