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- Tasks: Join our sampling team to ensure safe, high-quality drinking water for communities.
- Company: Welsh Water, committed to protecting vital natural resources.
- Benefits: Competitive salary, 33 days leave, pension contributions, and wellness perks.
- Why this job: Make a real impact on public health while working in a supportive environment.
- Qualifications: Full UK driving licence and GCSEs in English, Maths, and Science.
- Other info: Field-based role with opportunities for training and career progression.
The predicted salary is between 27089 - 30779 £ per year.
City: Hereford
Address: Hereford, Wales, GB, NP108UG
Job Requisition Number: 8345
Work Type: Permanent
Job Function: Legal and Regulation
Salary Range: £27,089.00-£30,779.00 Base
Closing Date: Hereford 23:59 on 16/03/2026
Our Water teams help bring Wales to life by protecting and delivering one of our most vital natural resources. Every role plays a part in keeping safe, high‑quality drinking water flowing to homes and businesses across the country. We’re proud to offer an inclusive working environment where different perspectives, skills and experiences are valued, because we know diverse teams help us serve our communities better. Whatever your background, you’ll be supported to learn, grow and make a meaningful impact on everyday life in Wales.
About you
We’re looking for a committed and detail‑focused individual to join our sampling team and help protect the quality of our water services for customers and communities.
Essential Experience, Qualifications and Skills
- Full Clean UK driving licence.
- Ability to travel as job requires - company vehicle provided.
- GCSE C Grade in English, Mathematics and Science (equivalent relevant experience may be considered as an alternative to formal qualifications).
- Have experience of sampling or drinking water treatment processes and legislation.
- Dealing with customers and members of the public in a professional and knowledgeable manner.
- Able to take responsibility for own actions whilst working in the field following procedures and guidelines.
What you’ll be responsible for
- Take regulatory and non‑regulatory samples in line with approved procedures and timescales.
- Deliver agreed sampling and monitoring programmes, working closely with Sampling Coordinators.
- Complete all documentation accurately and in compliance with ISO 17025 requirements.
- Maintain, clean, calibrate and correctly use all sampling and field test equipment in line with regulatory standards.
- Support the achievement and maintenance of ISO 17025 accreditation for potable and OSM sampling.
- Identify, upscale and report site issues, missed samples, and sampling failures, participating in daily debriefs as required.
- Provide specialist sampling support during incidents, including emergency or terrorist attack response situations.
- Support investigations to ensure regulatory compliance and protection of Welsh Water assets and reputation.
- Demonstrate awareness of the Performance Scorecard, Business Plan priorities, and the implications of sample failures.
- Deal professionally and knowledgeably with customers, stakeholders and members of the public.
- Ensure vehicles are road‑worthy and maintained, and work safely at all times in accordance with procedures.
- Participate in audits, meetings, standby arrangements, and weekend/evening sampling rotas as required.
Who you’ll work with
- Internal: Laboratory Water Quality and Process Scientists, Distribution and Production Colleagues, Quality Department, Transport
- External: DWI and NRW regulators, Customers / Members of public, Public Health Wales
Good to know
- Permanent Contract
- This is a Hereford field based role and we are therefore seeking candidates local to the Hereford area.
- The role will require occasional transportation of samples to our Newport lab base - a company vehicle is provided.
- Standby and callout rota (additional earnings): Out of every 5 weekends: You will work 1 full weekend, You will be on standby for 1 weekend, The remaining 3 weekends you will not work.
- Standby = you are not working as standard, but must be available to respond if called out. Working = you are rostered to work that weekend.
- The rota pattern will be discussed at interview stage.
As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
- Variable pay schemes (your salary band will remain the same, but performance depending, you could receive an incremental within-band increase and a yearly incentive).
- Option to buy additional annual leave up to 5 days per year.
- Enhanced employer pension contributions – Up to 11% employer contributions.
- Free Mortgage Brokering Services.
- Enhanced family friendly policies.
- Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes.
- Gym and fitness discounts as well as high street shopping.
- Cycle to work scheme.
- Discount off all Welsh Water visitor attraction centres and gift shops.
- Car-leasing scheme and free on-site parking at all sites.
- Health CashBack scheme and access to an online GP service.
- An employee assistance programme for employees and their immediate family.
- Many more can be found here!
Compliance Sampling Technician in Hereford employer: Dwr Cymru Welsh Water
Contact Detail:
Dwr Cymru Welsh Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Sampling Technician in Hereford
✨Tip Number 1
Get to know the company! Research Dŵr Cymru and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their mission of providing safe drinking water.
✨Tip Number 2
Practice makes perfect! Before your interview, run through common questions with a friend or in front of a mirror. This will help you articulate your experience in sampling and compliance clearly and confidently.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to water quality and compliance. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Compliance Sampling Technician in Hereford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in sampling and water treatment processes. We want to see how your skills align with the role, so don’t hold back on showcasing your expertise!
Showcase Your Attention to Detail: As a Compliance Sampling Technician, attention to detail is key. Use specific examples in your application that demonstrate how you've successfully followed procedures and maintained high standards in previous roles. This will help us see you as a perfect fit!
Be Professional and Personable: Since you'll be dealing with customers and the public, it’s important to convey your ability to communicate effectively. Share experiences where you’ve handled customer interactions professionally, as this will resonate well with us.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Dwr Cymru Welsh Water
✨Know Your Stuff
Make sure you brush up on your knowledge of sampling processes and relevant legislation. Familiarise yourself with ISO 17025 requirements, as this will show that you're serious about compliance and quality.
✨Showcase Your Experience
Be ready to discuss any previous experience you have in water sampling or treatment processes. Use specific examples to demonstrate how you've dealt with customers and handled responsibilities in the field.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, especially those involving emergencies or compliance issues. Think through potential scenarios and how you would respond, showing your problem-solving skills and attention to detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how they measure success in the role. This shows your genuine interest and helps you assess if it's the right fit for you.