Distribution Inspector

Join to apply for the Distribution Inspector role at Dŵr Cymru Welsh Water.

**What you’ll be responsible for:**

• Demonstrating a keen willingness to constantly work as part of a team.
• Achieving and maintaining the area performance targets.
• Reacting and working alongside all other departments during Silver & Gold incidents.
• Ensuring that all GIS updates are submitted to GIS bureau to allow Welsh Water to maintain high quality information.
• Ensuring Welsh Water leakage targets are met using various techniques to reduce leakage.
• Ensuring the proper application and compliance with all company health and safety procedures, with the safety of colleagues and customers always in mind.
• Effective liaison with colleagues in the distribution team during normal work practice and in times of emergency, arriving at network/leakage solutions.
• Making sure the correct details are entered onto the various IT systems on a daily basis.
• Ensuring correct working practices are adhered to on site in and out of hours.
• Representing Welsh Water throughout the lifecycle of projects, assisting as necessary the partner through the project development, planning, approvals and statutory processes.
• Dealing with sometimes difficult situations in a friendly and professional manner, whilst striving for a speedy resolution.
• Making recommendations for the improvement of the network.
• Efficiently organising your own time, handling routine work with a minimum of supervision, assessing priorities within your area of work and managing those priorities.
• Undertaking any other duties as required to meet the needs of the business.

**Who you’ll work with:**

• Internal: Management Team within Welsh Water, Local Operational teams, Customer Services.
• External: Members of the Public, Welsh Water Customers, Local government, Contractors.

**About You:**

• Current, full valid driving licence.
• Good level of customer service experience.
• Good interpersonal skills.
• Good knowledge of the water industry.
• Effective communication skills.
• The drive and ambition to provide a first class service to our customers.
• Sound understanding of Microsoft software packages including but not limited to Excel, Word.
• Willingness to both work alone and as part of a team when required.
• The ability to build and maintain good networks with internal departments, company partners and contractors.
• Ability to work to tight deadlines and in difficult circumstances, whilst still providing an unbiased service to our customers.

**Good to know:**

• The successful candidate will be required to participate in a 1 in 5 standby rota.
• A full UK drivers licence is essential for the role.

For more information on the role please contact Richard.Jones2@dwrcymru.com.

**Benefits:**

• Market competitive salary, 33 days annual leave (pro rata, including public holidays).
• Range of employee benefits including variable pay schemes, additional leave options, pension contributions, and more.

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest.

Due to the industry nature, satisfactory references, medical clearance, and a criminal records check are required.

**Who we are:**

Dŵr Cymru Welsh Water supplies 3 million people with safe, reliable water and manages wastewater to protect our environment. We value diversity, inclusion, and trust, and encourage applications from all backgrounds.

We are committed to building a diverse workforce that reflects our community and serves our customers effectively.

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