At a Glance
- Tasks: Respond to sewerage incidents and provide excellent customer service.
- Company: Join a not-for-profit company dedicated to community and environmental care.
- Benefits: Competitive salary, 34 days leave, bonuses, and employee perks.
- Other info: 18-month training programme with progression opportunities and supportive culture.
- Why this job: Gain hands-on experience while making a real difference in your community.
- Qualifications: Enthusiasm for customer service and a driving licence (or working towards one).
The predicted salary is between 25949 - 25949 £ per year.
Address: Carmarthen, Wales, GB, SA31 2NF
Job Requisition Number: 8397
Work Type: Trainee
Job Function: Operational
Salary Range: £25,949
Base: Ceredigion or Pembrokeshire
Closing Date: Sunday 5th July 2026 at 23:59
Good to know: For operational efficiencies you must be located in the area of Ceredigion or Pembrokeshire.
Length of trainee programme: 18 months
Training will be provided on the job. Start date will be 7th September 2026.
We may have to close the job advert early depending on the number of applicants, so we encourage you to apply as soon as possible.
What you’ll be responsible for:
- Your role as a Trainee Sewerage Operator will require you to deal with our initial customer response to sewerage incidents across the business area.
- You will be required to undertake all tasks associated with delivering excellent customer service to all customers.
- The position will be required to undertake the following operations (but this is not solely restricted to those examples listed below):
- Responding to customer reported incidents and assisting with clearing blockages / jetting and providing detailed feedback on actions taken.
- Sewer network inspections (inc. Sewer connections)
- Sewer Location Surveys
- Jetting / Flushing / De-silting of Sewers / Lone Working
- Planned and Reactive Maintenance of assets
- Liaison with customers and stakeholders
- Detailed and timely completion of actions taken on all incidents in the work management systems.
- Learn to operate and assess asset condition utilising looksee CCTV equipment.
- Cleaning up affected area following flooding events.
About you:
We are looking for someone who’s enthusiastic about putting customers first every day and a team player, willing to take part in all necessary training requirements required for the role.
A driving licence is required for this role. If you don’t have one currently, we ask that you are working towards this.
As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:
- Variable pay schemes (your salary will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
- Enhanced employer pension contributions – Up to 11% employer contributions
- Enhanced family friendly policies
- Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
- Reduction on gym memberships and high street shopping
- Cycle to work scheme
- Car-leasing scheme
- An employee assistance programme for employees and their immediate family
Whilst also working for a not-for-profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.
Who we are:
Our apprenticeships and traineeships are about bringing Wales to life by opening doors to opportunity. We believe talent comes from everywhere, which is why we welcome people from all backgrounds, experiences and walks of life. You’ll gain real, hands-on experience, develop practical skills and work towards recognised qualifications, all while contributing to services that make a real difference to communities across Wales. With the support of experienced colleagues and a culture that values fairness, respect and inclusion, you’ll be encouraged to be yourself, learn at your pace and build a career with purpose.
We’re committed to creating opportunities where everyone feels welcome, supported and able to succeed — whatever their background.
Trainee Sewerage Operator in Carmarthen employer: Dwr Cymru Welsh Water
Dŵr Cymru Cyf is an exceptional employer located in Carmarthen, Wales, offering a supportive and inclusive work culture that prioritises employee growth and development. As a Trainee Sewerage Operator, you will benefit from comprehensive on-the-job training, competitive salary, and generous annual leave, while contributing to vital services that enhance the community and environment. With a commitment to fairness and respect, you'll have access to various employee benefits, including enhanced pension contributions and opportunities for progression, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Sewerage Operator in Carmarthen
✨Get Hands-On Experiential Learning
As a trainee in environmental engineering tech, seek out opportunities for internships or volunteer work in green projects. Practising your skills in real-world settings not only boosts your CV but shows employers like Dwr Cymru Welsh Water that you’re genuinely passionate about making a difference.
✨Join Environmental Tech Forums and Meetups
Connect with folks in your industry by participating in local environmental tech meetups or online forums. These spaces are buzzing with ideas and opportunities, and it’s a great way to get your name out there—word of mouth can lead to unexpected trainee roles, like the ones at Dwr Cymru Welsh Water.
✨Utilise University Career Services
If you're still studying or recently graduated, leverage your university’s career services. They often have exclusive listings for trainee positions and can connect you with alumni who are already working in the environmental sector. You might even find a friendly face at Dwr Cymru Welsh Water!
✨Follow Up After Applications
After you’ve applied, don’t be shy—reach out to Dwr Cymru Welsh Water directly to express your enthusiasm. A simple email can make you stand out. It shows you’re proactive and genuinely interested in the trainee position. Trust us, it can work wonders!
We think you need these skills to ace Trainee Sewerage Operator in Carmarthen
Some tips for your application 🫡
Show Off Your Projects:In the environmental engineering tech field, it's super valuable to highlight any relevant projects you've worked on. Whether it's a university project or a side gig, throwing in specific details about your contributions and the outcomes can really catch the eye of Dwr Cymru Welsh Water.
Get Technical with Your Skills:Make sure to list technical skills that are applicable to environmental engineering tech. This could be software like AutoCAD, MATLAB, or any environmental modelling tools you're familiar with. Tailor your CV to show us how your skills align perfectly with what Dwr Cymru Welsh Water is looking for.
Passion for Sustainability is Key:When you’re writing your cover letter, don’t hold back on your passion for sustainability and environmental issues. As a trainee, we want to see your enthusiasm and eagerness to learn. Share any experiences that highlight your commitment to making a difference in this field.
Include Relevant Certifications:If you've earned any certifications that are relevant to environmental engineering, definitely include those! Even if they’re online courses or workshops, they show that you're proactive about your learning and keen to build a career in this field. We love to see that kind of initiative at Dwr Cymru Welsh Water.
How to prepare for a job interview at Dwr Cymru Welsh Water
✨Show Your Passion for the Environment
When you're heading into an interview for a trainee role in environmental engineering tech, make sure to share why you’re passionate about sustainability and environmental solutions. We want to see your genuine interest in the field, so bring up projects or initiatives you've been involved with, even if they're just from your studies!
✨Brush Up on Relevant Tools and Software
Expect to discuss tools that are commonly used in environmental engineering, like AutoCAD or GIS systems. Familiarise yourself with the basics of these platforms, as you might face technical questions about their applications. We recommend having a specific example ready to showcase your understanding of how these tools can be leveraged in real-world scenarios.
✨Prepare for Scenario-based Questions
In a trainee interview, you might come across situational questions that test your problem-solving skills. They may ask you how you would approach an environmental issue or manage a project under tight deadlines. Think through potential scenarios and how you'd handle them, showing your analytical thinking and ability to adapt!
✨Emphasise Your Willingness to Learn
As a trainee, the interviewers at Dwr Cymru Welsh Water will be looking for your potential to grow. Be ready to discuss what you're keen to learn in the role and how you’re planning to develop your skills in environmental engineering tech. We suggest mentioning any relevant courses or certifications you’re considering to show that you’re proactive about your personal and professional growth.
