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- Tasks: Serve customers, operate the till, and ensure a friendly dining experience.
- Company: Join Welsh Water at a stunning new Visitor Attraction in Cardiff.
- Benefits: Earn £12.60 per hour, enjoy staff discounts, and receive full training.
- Why this job: Work in a beautiful location and make a positive impact on customer experiences.
- Qualifications: Positive attitude and passion for customer service; experience is a plus.
- Other info: Flexible weekend shifts with opportunities for additional hours during peak times.
The predicted salary is between 10 - 15 £ per hour.
City: Cardiff
Address: Cardiff, Wales, GB, CF14 0SD
Job Requisition Number: 8496
Work Type: Casual
Job Function: Leisure and Hospitality
Salary: £12.60 per hour
Base: Llanishen
Who we are
Our Visitor Attraction site at Lisvane and Llanishen opened in 2023, in the North of Cardiff, and is open all year round! This is an exciting opportunity for anyone wishing to join Welsh Water. The site boasts a state-of-the-art Visitor Attraction building with a 150-cover restaurant, balcony with views over both reservoirs, group and cubicle changing rooms, both land and water-based activities, education learning space, bird hides & islands, meeting rooms and a Grab & Go. Come and join our team and work in this green/blue oasis less than 5 miles from Cardiff city centre.
What you’ll be responsible for
- Serving customers and waiting on tables
- Operating the till, handling cash and card payments
- To ensure a courteous and friendly service is provided to each and every customer
- Striving to develop and improve the customer experience offering
- Displaying food items and restocking the counter
- Ensure that tables and areas are kept clean and available for customers
- Undertaking any other duties as required by the Catering Manager to meet the needs of the business
About you
We are looking for candidates who are positive, friendly, can work under their own initiative, and are passionate to work with the general public! Full training will be provided for this role, however if you have any experience of working in the food service or retail industry that would be beneficial.
Good to know
- Weekend shifts, minimum six hours to be worked each weekend between the hours 09.00 - 17.00.
- There will be possibility of additional hours during peak times and possible evenings.
- A satisfactory DBS check will be required prior to start date for all successful applicants.
We have great benefits, including:
- Annual pay review
- Staff Discounts at our visitor attractions
- Full training given and uniform provided
- Beautiful working location
- Flexible working hours
Whilst also working for a not-for-profit company that truly cares about earning the trust of customers every day, and about looking after our beautiful environment.
Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest. Due to the nature of the industry, we require satisfactory references, post-offer medical clearance, and a criminal records Basic Disclosure check on all new employees joining the business. For some roles there may be additional checks and security clearance required, and this offer is subject to all checks being satisfied. You will receive further information on how to complete these checks via email once you have accepted this offer.
Food Service Assistant in Cardiff employer: Dwr Cymru Welsh Water
Contact Detail:
Dwr Cymru Welsh Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food Service Assistant in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, check out Welsh Water's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be serving customers and ensuring a friendly atmosphere, think of examples from your past experiences where you went above and beyond for someone. This will impress them during your chat!
✨Tip Number 3
Dress the part! Even though it's a casual role, looking smart and presentable can make a great first impression. Plus, it shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Food Service Assistant in Cardiff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for working with the public and in a team. A friendly tone can make all the difference!
Tailor Your Application: Make sure to tailor your application to the Food Service Assistant role. Highlight any relevant experience you have, even if it’s from retail or other customer service jobs. We love seeing how your skills can fit into our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for candidates who can communicate well!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing team there!
How to prepare for a job interview at Dwr Cymru Welsh Water
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Food Service Assistant. Familiarise yourself with tasks like serving customers, operating the till, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this job involves working with the public, be prepared to demonstrate your friendly and positive attitude. Think of examples from past experiences where you've provided excellent customer service or resolved issues. This will highlight your suitability for the role.
✨Dress for Success
Even though the role is casual, dressing smartly for your interview can make a great first impression. Opt for clean, tidy attire that reflects your professionalism. It shows that you take the opportunity seriously and respect the interview process.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about team dynamics, training opportunities, or how they measure customer satisfaction. This not only shows your interest but also helps you gauge if the company is the right fit for you.