Dŵr Cymru Welsh Water in Cardiff is hiring for a Permanent Customer Services role. You will resolve queries across channels, act as first touch point for customers, and support with accurate billing information.
The role involves 9am-5pm training for 3 weeks, then a rota including mornings, evenings, weekends and bank holidays. Hybrid working may be possible after probation with a strong start in the office.
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Customer Advisor - In-Office Training with Hybrid Option in Cardiff employer: Dŵr Cymru Welsh Water
Dŵr Cymru Welsh Water is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With competitive salaries, generous annual leave, and a commitment to environmental sustainability, employees are empowered to grow through funded training and mentoring programmes. Located in the South West Catchment, this not-for-profit organisation fosters diversity and inclusion, ensuring every team member feels valued and proud to contribute to the health of communities and the environment.
