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- Tasks: Manage payment processing and assist with customer queries in a dynamic environment.
- Company: Join a regional water utility company with a supportive workplace culture.
- Benefits: Enjoy 33 days annual leave, gym discounts, and enhanced pension contributions.
- Why this job: Make a difference in customer service while developing your skills in a rewarding role.
- Qualifications: Experience with SAP and strong customer service skills are essential.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 28800 - 43200 £ per year.
A regional water utility company is seeking a Commercial Assistant in Cardiff. The successful candidate will handle payment processing, billing documents, and assist with customer queries.
Ideal candidates should have SAP experience, be able to show initiative, and demonstrate strong customer service skills.
The company offers competitive benefits including:
- 33 days annual leave
- Progression opportunities
- A supportive workplace culture
- A range of employee benefits including gym discounts and enhanced pension contributions
Billing & Payments Assistant – Commercial in Cardiff employer: Dwr Cymru Welsh Water
Contact Detail:
Dwr Cymru Welsh Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing & Payments Assistant – Commercial in Cardiff
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach. When you show that you understand what they’re about, it’ll make you stand out as a candidate who’s genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role involves handling queries, think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that you can bring that same energy to the team!
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insider tips about the company. They might share valuable insights that could help you during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have updates and resources that can help you prepare for the next steps in the hiring process.
We think you need these skills to ace Billing & Payments Assistant – Commercial in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially with payment processing and customer service. We want to see how your skills align with the role of Billing & Payments Assistant, so don’t hold back on showcasing your SAP experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've shown initiative in previous jobs and how you’ve tackled customer queries effectively.
Showcase Your Customer Service Skills: Since this role involves assisting with customer queries, make sure to highlight any relevant experiences where you’ve provided excellent customer service. We love candidates who can demonstrate their ability to handle challenges with a positive attitude!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Dwr Cymru Welsh Water
✨Know Your SAP Inside Out
Since the role requires SAP experience, make sure you brush up on your knowledge of the software. Familiarise yourself with common billing processes and how to handle payment transactions within SAP. Being able to discuss specific examples of how you've used SAP in previous roles will definitely impress the interviewers.
✨Show Off Your Customer Service Skills
This position involves assisting with customer queries, so be prepared to share examples of how you've provided excellent customer service in the past. Think about challenging situations you've faced and how you resolved them. This will demonstrate your initiative and problem-solving abilities, which are key for this role.
✨Research the Company Culture
Understanding the company's workplace culture is crucial. Look into their values and what they offer employees, like the competitive benefits and supportive environment mentioned in the job description. During the interview, you can reference these points to show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the progression opportunities or the types of projects you might work on. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.
