At a Glance
- Tasks: Inspect and maintain water distribution systems while ensuring safety and efficiency.
- Company: Welsh Water, committed to quality service and community impact.
- Benefits: Competitive salary, 34 days leave, pension contributions, and wellness perks.
- Other info: Diverse workplace with growth opportunities and supportive culture.
- Why this job: Join a team making a real difference in the water industry.
- Qualifications: Driving licence, customer service skills, and a passion for teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Achieving and maintaining the area leakage targets
- Reacting and working alongside all other departments during Silver & Gold incidents
- Ensuring that all GIS updates are submitted to GIS bureau to allow Welsh Water to maintain high quality information
- Ensuring Welsh Water leakage targets are met using various techniques to reduce leakage
- Ensuring the proper application and compliance with all company health and safety procedures, with the safety of colleagues and customers always in mind
- Effective liaison with colleagues in the distribution team during normal work practice and in times of emergency, arriving at network/leakage solutions
- Making sure the correct details are entered onto the various IT systems on a daily basis
- Ensuring correct working practices are adhered to on site in and out of hours
- Conducting visual inspections
- Representing Welsh Water throughout the lifecycle of projects, assisting as necessary the partner through the project development, planning, approvals and statutory processes
- Dealing with sometimes difficult situations in a friendly and professional manner, whilst striving for a speedy resolution
- Making recommendations for the improvement of the network
- Efficiently organising your own time, handling routine work with a minimum of supervision, assessing priorities within your area of work and managing those priorities
- Undertaking any other duties as required to meet the needs of the business
Qualifications
- Current, full valid driving licence
- Good level of customer service experience
- Computer Literate
- Enthusiastic about putting our customers first every day
- Good interpersonal skills
- Good knowledge of the water industry
- Effective communication skills
- The drive and ambition to provide a first class service to our customers
- Sound understanding of Microsoft software packages including but not limited to Excel, Word
- Willingness to both work alone and as part of a team when required
- The ability to build and maintain good networks with internal departments, company partners and contractors
- Ability to work to tight deadlines and in difficult circumstances, whilst still providing an unbiased service to our customers
Working Conditions
- Company van provided
- Working hours of 8am-4pm
- Participation of standby rota (1 week in 5)
Benefits
- As well as a market competitive salary, 34 days annual leave (pro rata, including public holidays)
- Variable pay schemes (your salary band will always stay the same, but depending on the performance of the company you could receive a yearly bonus)
- Enhanced employer pension contributions – up to 11% employer contributions
- Enhanced family friendly policies
- Progression opportunities, including the ability to apply for funded training and coaching and mentoring programmes
- Reduction on gym memberships and high street shopping
- Cycle to work scheme
- Car‑leasing scheme
- Health Cashback scheme
- An employee assistance programme for employees and their immediate family
Equal Employment Opportunity
Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work. Applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities.
Distribution Inspector - Network in Pontypool employer: Dwr Cymru Cyf
Welsh Water is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture where diversity and inclusion are celebrated. With competitive benefits such as enhanced pension contributions, generous annual leave, and opportunities for professional growth through funded training, employees can thrive both personally and professionally while contributing to vital community services in a dynamic environment.
