Compliance Sampling Technician in Llanrug

Overview

This role involves field-based sampling and monitoring programmes for regulatory and non-regulatory samples, with a focus on professional customer interaction, compliance with regulations, and protection of DCWW assets. The post requires participation in standby rotas, ensuring timely sample collection, and contributing to ISO 17025 accreditation and regulatory duties.

Responsibilities

• Show knowledge and competency in taking regulatory and non-regulatory samples.
• Deal with customers and members of the public in a professional and knowledgeable manner.
• Deliver the sampling and monitoring programmes.
• Provide support in investigations to ensure compliance with regulations and protection of DCWW assets.
• Understand the relevance of the Performance Scorecard to DCWW\'s Business Plan and be aware of the reputational and regulatory implications of sample failures.
• Provide specialist sampling response in the event of a terrorist attack.
• Be responsible for taking regulatory and non-regulatory samples, in accordance with sampling procedures.
• Support the business in attaining and maintaining ISO 17025 DWTS accreditation for potable sampling and ISO 17025 for OSM sampling.
• Be open to regular scrutiny and audit, both internally and externally.
• Identify and escalate issues found at DCWW sites.
• Work closely with Sampling Co-ordinators to ensure that all samples are taken within appropriate timescales.
• Responsible for the maintenance and cleaning of equipment used in sampling, in accordance with ISO17025 and regulatory requirements.
• Participate in out of hours standby rotas.
• Collect samples in accordance with procedures.
• Ensure all documentation is completed accurately and in compliance with ISO17025.
• Ensure that all field test equipment is maintained and calibrated in compliance with ISO17025.
• Identify any samples not taken and communicate this to Sampling Coordinators.
• Responsible for checking vehicles, organising servicing, and ensuring they are road-worthy at all times.
• Participate in the daily sampling debriefs process to identify reasons for any missed samples.
• Work in a safe manner at all times.
• Attend meetings as necessary.
• Participate in rota for weekend/evening sampling.

Who you’ll work with

• Internal: Laboratory; Water Quality and Process Scientists; Distribution and Production Colleagues; Quality Department; Transport
• External: DWI and NRW regulators; Customers / Members of the public; Public Health Wales; Councils / Government

Role details

This is a field-based role, routinely working 37 hours Monday - Friday. The successful candidate will be required to participate in a standby rota covering evenings (1 in 5 weeks), weekends and bank holidays (1 in 5 weekends).

Requirements include a Full Driving Licence and the ability to travel as the job requires.

Qualifications and experience

• GCSE C Grade in English, Mathematics and Science (equivalent relevant experience may be considered as an alternative to formal qualifications).
• Have experience of sampling or drinking water treatment processes and legislation.
• Dealing with customers and members of the public in a professional and knowledgeable manner.
• Able to take responsibility for own actions whilst working in the field following procedures and guidelines.

Additional context: Dŵr Cymru Welsh Water keeps 3 million people healthy each day with safe, reliable water, and takes away wastewater to clean, before returning it safely to our rivers and seas. To deliver high quality, essential services, we seek the right people to live our values and behaviours and to comply with security objectives. We value equality, diversity and inclusion and welcome applicants from minority groups including Black, Asian and Minority Ethnic people, Females, LGBT+, Non-binary and people with disabilities. We are a company based on trust, openness, respect, commitment and honesty. Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT.

Benefits

As well as a market competitive salary, 33 days annual leave (pro rata, including public holidays), we offer a range of employee benefits and rewards including:

• Option to buy additional annual leave up to 5 days per year
• Enhanced employer pension contributions - Up to 11% employer contributions
• Free Mortgage Brokering Services
• Enhanced family friendly policies
• Progression opportunities, including funded training and mentoring programmes
• Gym and fitness discounts as well as high street shopping
• Cycle to work scheme
• Discount off all Welsh Water visitor attraction centres and gift shops
• Car-leasing scheme and free on-site parking at all sites
• Health CashBack scheme and access to an online GP service
• An employee assistance programme for employees and their immediate family
• Many more can be found on our website.

Please note, we may close this role sooner if required. We may also extend the original closing date depending on interest. Due to the nature of the industry, satisfactory references, post offer medical clearance, and a criminal records Basic Disclosure check are required for all new employees joining the business.