Dŵr Cymru Cyf is seeking a Performance Manager to provide insights that optimise overall business performance by aligning front and back office processes. The role involves influencing senior stakeholders and developing meaningful performance insights from detailed data, with responsibility for accurate, timely reporting and KPI monitoring.
You will oversee planning and forecasting, using WFM/WFO tools and Excel modelling, to ensure KPI targets are achieved cost-effectively and aligned with the
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CX Planning & Performance Lead — Insight‑Driven Impact in Cardiff employer: Dwr Cymru Cyf
Dŵr Cymru Cyf is an exceptional employer that prioritises employee wellbeing and professional development, making it an ideal workplace for HR Advisors. With a strong commitment to fostering a positive workplace culture, employees benefit from comprehensive coaching on employment law and access to various growth opportunities within the organisation. Located in the UK, Dŵr Cymru Cyf offers a collaborative environment where your contributions directly impact the success of the team and the community.
