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- Tasks: Ensure smooth application operations and support services for millions across the UK.
- Company: Join DWP Digital, a leader in tech innovation with a purpose.
- Benefits: Competitive pay, generous leave, flexible hours, and a fantastic pension scheme.
- Why this job: Make a real difference in people's lives while working with cutting-edge technology.
- Qualifications: Experience in application support and a passion for automation.
- Other info: Enjoy a hybrid work model and excellent career growth opportunities.
The predicted salary is between 46547 - 46547 £ per year.
Senior Application Operations Engineer Pay up to £46,547 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for an outstanding Senior Application Operations Engineer to join our community of tech experts in DWP Digital, to provide application operations which deliver continuity of service for our users across DWP Digital services. We\’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We help people into work and make payments worth over £195bn a year to support and empower millions of people. Demonstrable ability of building strong relationships within a team and with other stakeholders to ensure service outcomes are achieved. A passion for automation over manual interventions. Previous experience of managing the technical application support of services including understanding and exposure of the ITIL Service Management Framework to deliver a quality service. You\’ll be working with a mix of technologies, from Linux and Windows servers to cloud platforms and databases. You\’ll be the go-to person when things go wrong, helping to fix issues, improve processes and support your colleagues. We work in an agile environment, using ITIL and other best practices to deliver great service to our users. You\’ll also play a key role in mentoring others, driving improvements and collaborating with a wide range of teams across DWP Digital. Whether it\’s managing incidents, leading service transitions, or helping new starters settle in, you\’ll be central to making sure our services run like clockwork. Location: You\’ll join us in one of our brilliant digital hubs in Blackpool or Newcastle, whichever is most convenient for you. Hybrid Working: We work a hybrid model – you\’ll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 46,547 Pension: You\’ll get a brilliant civil service pension with employer contributions worth 28.Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexitime. You\’ll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100) Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with \’I Can Be Me in DWP\’ Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it\’s even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. Interview: a single stage interview online.
Senior Applications Operations Engineer employer: DWP
Contact Detail:
DWP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Applications Operations Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at DWP Digital on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. Building connections can give you insider knowledge and make you stand out.
✨Tip Number 2
Prepare for the technical side! Brush up on your knowledge of Linux, Windows servers, and cloud platforms. Be ready to discuss how you've tackled issues in the past and how you can apply automation to improve processes. Show them you're the go-to person they need!
✨Tip Number 3
Practice your soft skills! Since you'll be mentoring others and collaborating with various teams, think about examples where you've built strong relationships or led a project. Highlight your ability to communicate effectively and drive improvements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our community at DWP Digital. Don’t forget to tailor your application to reflect your passion for delivering quality service!
We think you need these skills to ace Senior Applications Operations Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Application Operations Engineer role. Highlight your experience with ITIL, automation, and any relevant technologies like Linux or cloud platforms. We want to see how your skills align with what we do at DWP Digital!
Showcase Your Team Spirit: We love a good team player! In your application, share examples of how you've built strong relationships within teams and collaborated with stakeholders. This will show us that you can thrive in our agile environment and contribute to our community.
Demonstrate Problem-Solving Skills: As the go-to person when things go wrong, it's crucial to highlight your problem-solving abilities. Include specific instances where you've tackled issues, improved processes, or supported colleagues. This will help us see your proactive approach to application operations.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you're keen on joining our fantastic team at DWP Digital. We can't wait to hear from you!
How to prepare for a job interview at DWP
✨Know Your Tech Inside Out
As a Senior Applications Operations Engineer, you'll be expected to have a solid grasp of various technologies. Brush up on your knowledge of Linux, Windows servers, and cloud platforms. Be ready to discuss how you've used these in past roles and how they relate to the job at DWP Digital.
✨Showcase Your Problem-Solving Skills
You'll be the go-to person when things go wrong, so it's crucial to demonstrate your problem-solving abilities. Prepare examples of incidents you've managed, how you approached them, and the outcomes. This will show your potential employer that you're capable of handling the pressure.
✨Emphasise Your Teamwork and Mentoring Experience
DWP Digital values collaboration and mentoring. Be ready to share experiences where you've built strong relationships within a team or mentored others. Highlight how these experiences have contributed to service outcomes and improved processes.
✨Understand ITIL and Agile Practices
Since the role involves working within an ITIL framework and an agile environment, make sure you understand these concepts well. Be prepared to discuss how you've applied ITIL principles in your previous roles and how you adapt to agile methodologies in your work.
