DWP Digital is seeking an IT Service Manager to support and enhance the organisation's strategic Management Information platform used by thousands of colleagues daily. You will lead day-to-day service operations, including incident, access and change management, ensuring value delivery and high performance across a diverse MI product portfolio.
Hybrid working is offered (40% home, 60% hub). You will coordinate with users, stakeholders and suppliers to drive improvements, maintain SLAs and uphold
#J-18808-Ljbffr
IT Service Manager — Hybrid Role, MI Platform Impact in Newcastle upon Tyne employer: DWP
DWP is an exceptional employer, offering a collaborative and inclusive work culture that prioritises employee well-being and professional growth. With competitive pay, a generous pension scheme, and flexible working arrangements, employees can enjoy a healthy work-life balance while contributing to meaningful digital transformation initiatives that impact millions across the UK. Join us in our vibrant digital hubs in Blackpool or Newcastle, where you'll be part of a forward-thinking team dedicated to excellence and innovation in public service.
