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- Tasks: Shape technical change and deliver real value as a Business Analyst.
- Company: Join DWP Digital, a leader in public service improvement.
- Benefits: Competitive pay, generous holidays, flexible hours, and a strong pension scheme.
- Other info: Hybrid working model with opportunities for mentorship and professional development.
- Why this job: Make a difference for millions while growing your career in a supportive environment.
- Qualifications: Experience in business analysis and a knack for problem-solving.
The predicted salary is between 46547 - 46547 £ per year.
Pay up to £46,547, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
DWP Digital teams are building, maintaining and improving public services used by millions of people. We're looking for talented Business Analysts to join our growing community, with opportunities across Digital in teams such as Working Age Services, Digital Channels, Comms and Collaboration, and Cross Boundary teams. These roles are all about shaping technical change, delivering real value, and helping improve outcomes for our users.
As a Business Analyst, you will work across the full product lifecycle, combining business needs with technical solutions to deliver value. This involves using Agile methods and industry-standard tools to produce clear requirements, user stories, and acceptance criteria. You will collaborate across multidisciplinary teams, ensuring shared understanding between technical and business stakeholders, and support the Product Manager in shaping and prioritising work. The role includes analysing and improving business processes, gathering insights through workshops and research, and turning user needs into solutions.
There are strong opportunities for professional growth in our community of practice including mentorship from senior colleagues and the chance to develop leadership skills by supporting junior analysts. You will also be expected to continuously develop your expertise and contribute to the wider Business Analysis community.
What skills, knowledge and experience will you need? How will this be assessed?
- You'll be invited to complete a verbal reasoning test.
- If you pass the test, you'll be invited to complete both a technical statement and a personal statement. This is your opportunity to showcase clear examples and evidence of how you meet the following:
Please give a specific example of how you've used your business analysis skills to understand a problem and how you used this to determine your next steps on a project.
Personal Statement:Significant experience of working across the full breadth of the Business Analyst role. Experienced in using a wide range of analysis techniques to understand the problem and needs.
If you are successful in your application, we'll invite you to a first and final interview.
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £46,547.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process: We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Business Analyst in London employer: DWP
Contact Detail:
DWP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former Business Analysts at DWP on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. Personal connections can give you insights that you won't find anywhere else.
✨Tip Number 2
Prepare for those verbal reasoning tests! Brush up on your analytical skills and practice similar tests online. This will help you feel more confident and ready to tackle the assessment when it comes your way.
✨Tip Number 3
Showcase your experience! When you get to the personal statement part, make sure to highlight specific examples of how you've used your business analysis skills in past projects. The clearer you are, the better!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you'll find all the details you need about the role and the perks that come with it. Let's get you that job!
We think you need these skills to ace Business Analyst in London
Some tips for your application 🫡
Be Clear and Concise: When writing your application, keep it straightforward. We want to see your skills and experiences without any fluff. Use bullet points where possible to make it easy for us to read.
Showcase Your Experience: This is your chance to shine! Make sure to highlight specific examples from your past roles that demonstrate your business analysis skills. We love seeing how you've tackled problems and delivered value.
Tailor Your Statements: Don’t just send a generic application. We’re looking for how you fit into our team, so tailor your technical and personal statements to reflect the job description. Show us why you’re the perfect match!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at DWP
✨Know Your Business Analysis Techniques
Brush up on the various analysis techniques you've used in the past. Be ready to discuss specific examples of how these methods helped you understand problems and shape solutions. This will show your depth of experience and ability to deliver value.
✨Master the Agile Methodology
Since the role involves using Agile methods, make sure you can articulate your experience with Agile practices. Prepare to discuss how you've collaborated with multidisciplinary teams and how you’ve contributed to the product lifecycle in an Agile environment.
✨Prepare for the Technical Statement
Think of a project where you successfully identified a problem and determined the next steps. Structure your response clearly, focusing on the problem, your analysis, and the solution you implemented. This is your chance to shine!
✨Showcase Your Collaborative Skills
Collaboration is key in this role. Be prepared to share examples of how you've worked with both technical and business stakeholders to ensure a shared understanding. Highlight any experiences where you facilitated workshops or gathered insights that led to improved outcomes.