At a Glance
- Tasks: Lead the design of an integrated omni-channel contact centre for public services.
- Company: Join DWP's innovative Digital Channels team in the UK.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with strong architectural leadership opportunities.
- Why this job: Make a national impact by transforming how citizens interact with public services.
- Qualifications: Experience in designing technical systems and leading delivery teams.
The predicted salary is between 70000 - 105000 £ per year.
DWP is looking for a Lead Technical Architect to join their Digital Channels team in the UK. You will lead the design for an integrated omni-channel contact centre, affecting how citizens interact with public services on a national scale. This role requires strong architectural leadership and the ability to guide complex technical solutions across various environments.
The ideal candidate will have substantial experience designing technical systems, engaging with senior stakeholders, and leading delivery teams through multiple project phases.
Lead Omni-Channel Architect – Hybrid Role employer: DWP
DWP is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration within the Digital Channels team. Employees benefit from comprehensive professional development opportunities, a supportive environment for career growth, and the chance to make a meaningful impact on public services across the UK. With a hybrid working model, DWP ensures flexibility while maintaining a strong commitment to employee well-being and engagement.
