At a Glance
- Tasks: Keep critical applications running smoothly and drive service improvements.
- Company: Join DWP Digital, the UK's largest government department with a mission to empower millions.
- Benefits: Competitive pay, generous holidays, flexible working, and a fantastic pension scheme.
- Other info: Award-winning culture with excellent career progression opportunities.
- Why this job: Make a real impact on digital services while working with cutting-edge technologies.
- Qualifications: Experience in technical application support and strong problem-solving skills.
Pay up to £46,547 plus 28.97% employer pension contributions, hybrid working, flexible hours, and a truly great work life balance.
We have an exciting opportunity to join our community of experts at DWP Digital as a Senior Application Operations Engineer within our Centralised Application Support Services (CASS) that spans DWP Digital. DWP is the UK's largest government department, making around £280 billion in payments every year and a third of all UK BACS traffic, to support and empower millions of people. Our DWP Digital teams are using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions, positively changing how government work.
What skills, knowledge and experience will you need?
- Previous experience of managing the technical application support of services focusing on your implementation of improvement initiatives to deliver a quality service.
- Ownership and initiative - Evidence of working with other stakeholders to ensure service outcomes are achieved.
- User Focused - Evidence of managing multiple competing priorities and the techniques used to ensure customer outcomes are met.
- Service Focused - Ability to take a holistic view of applications, their interfaces and dependencies to diagnose issues and coordinate resolution activities across multiple services.
You and your role
As a Senior Application Operations Engineer, you'll keep business-critical applications reliable, resilient and performing at their best. From solving complex technical issues to driving automation and service improvements, you'll work with cutting-edge technologies while helping shape the future of digital services and mentoring the engineers around you.
Details. Wages. Perks.
- Location: You'll join us in one of our brilliant digital hubs in Blackpool or Newcastle whichever is most convenient for you.
- Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
- Pay: We offer competitive pay of up to £46,547.
- Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
- Holidays: A generous leave package starting at 25 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable, so our application and selection process are just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Senior Application Operations Engineer in Blackpool employer: DWP
DWP is an exceptional employer, offering a collaborative and inclusive work culture that prioritises employee well-being and professional growth. With competitive pay, a generous pension scheme, and flexible working arrangements, employees can enjoy a healthy work-life balance while contributing to meaningful digital transformation initiatives that impact millions across the UK. Join us in our vibrant digital hubs in Blackpool or Newcastle, where you'll be part of a forward-thinking team dedicated to excellence and innovation in public service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Application Operations Engineer in Blackpool
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at DWP or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to DWP.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like DWP.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like DWP that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Senior Application Operations Engineer in Blackpool
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at DWP.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at DWP and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at DWP
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If DWP uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
