Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Shape and deliver new features on the UK's largest ServiceNow platform.
- Company: Join DWP, a leader in digital solutions for government services.
- Benefits: Earn up to £73,205 with a generous pension and flexible working hours.
- Other info: Enjoy a hybrid work model and excellent professional development opportunities.
- Why this job: Make a real impact on millions of lives while advancing your career.
- Qualifications: Certified ServiceNow System Administrator with strong ITSM experience.
The predicted salary is between 73205 - 73205 £ per year.
Pay up to £73,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
We are looking for a ServiceNow Senior Developer in our product delivery unit, working on the largest government installation of ServiceNow within Europe! We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. We help people into work and make payments worth over £195bn a year to support and empower millions of people.
Substantial experience of various modules and applications within ServiceNow (e.g. ITSM, ITOM, SPM, NLU, Security, HRSD, Service Portals, Workspaces, CMDB, Integrations).
Significant demonstrable experience of delivering value through the implementation of new or enhanced functionality into a large organisation in a ServiceNow context.
Strong working knowledge and practical experience of IT methodologies such as Agile.
You must hold a Certified ServiceNow System Administrator certification.
You'll play a key role in building high-quality solutions, keeping work moving by tackling blockers early and making sure everything meets our delivery standards and timescales. You'll also help set the technical direction for ServiceNow, assessing new ideas and enhancements while keeping a firm eye on performance, security, accessibility and stability. Clear documentation and a practical, delivery-focused mindset are essential as you help the platform continue to grow and evolve.
Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £73,205.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.
Holidays: You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards.
Diverse and Inclusive Leadership at Digital Leaders Awards 2024.
Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025.
Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.
Interview: a single stage interview online.
Senior ServiceNow Developer (Contract) in Sunderland employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Developer (Contract) in Sunderland
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show them you’re not just a fit for the role, but also for the team. Familiarise yourself with their projects and values to make a great impression!
✨Tip Number 3
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. We want you to feel confident and ready to showcase your skills and experience when it’s your turn to shine.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates take that extra step!
We think you need these skills to ace Senior ServiceNow Developer (Contract) in Sunderland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior ServiceNow Developer role. Highlight your experience with various ServiceNow modules and any relevant projects you've worked on. We want to see how your skills align with what we're looking for!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve delivered value in previous roles, especially in a ServiceNow context. This helps us understand the impact you've made in your past positions.
Be Clear and Concise: When writing your application, clarity is key. Keep your language straightforward and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to track your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at DWP Digital
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of various ServiceNow modules like ITSM, ITOM, and HRSD. Be ready to discuss your past experiences and how you've implemented new functionalities in large organisations. This will show that you’re not just familiar with the platform but can also deliver real value.
✨Showcase Your Agile Experience
Since they’re looking for someone with a strong working knowledge of Agile methodologies, be prepared to share specific examples of how you've applied Agile principles in your previous projects. Talk about how you tackled blockers and ensured timely delivery of high-quality solutions.
✨Document Your Successes
Clear documentation is key in this role, so bring examples of your past work that highlight your ability to document processes and solutions effectively. This will demonstrate your practical, delivery-focused mindset and your commitment to maintaining high standards.
✨Embrace the Hybrid Model
Since the role involves hybrid working, express your enthusiasm for both remote collaboration and face-to-face interactions. Share how you’ve successfully worked in similar environments before, and how you plan to maintain productivity and communication in a hybrid setting.