At a Glance
- Tasks: Drive evidence-based decisions to enhance public service performance using data analytics.
- Company: Join DWP, the UK's largest government department, focused on digital innovation.
- Benefits: Competitive salary, generous pension, flexible working, and professional development opportunities.
- Other info: Award-winning culture with a commitment to diversity and inclusion.
- Why this job: Make a real impact on millions of lives through data-driven insights and innovative solutions.
- Qualifications: Strong analytical skills, experience with performance measurement, and proficiency in data tools like SQL and Google Analytics.
The predicted salary is between 54000 - 75000 £ per year.
DWP Digital with Purpose. Join DWP as a Senior Performance Analyst and drive evidence-based decision making that improves service performance and shapes the future of public services in the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
What skills, knowledge and experience will you need?
- Strong ability to design and implement performance measurement frameworks, including KPIs, goals, user needs based measures, and benefit tracking to drive improvement.
- Experience setting and upholding Performance Analytics standards, ensuring high quality measurement across digital teams and alignment with the Government's Digital by Default Service Standard.
- Proven capability in collaborating across multidisciplinary teams, using multiple data sources to create meaningful measures and demonstrate the value delivered by services.
- Experience building capability and supporting recruitment across the Performance Analytics profession, alongside acting as a community leader who shapes practice and shares expertise.
- Advanced technical skills, including expertise in Google Analytics, Looker Studio, Google BigQuery, Power BI, and strong SQL proficiency for complex querying, dataset joins, and dashboard creation.
Please note this role requires you to pass Security Check clearance.
You and your role
As a Performance Analyst in DWP Digital's Working Age Services, you will put data at the heart of some of DWP's most critical products and services, including Universal Credit. You will lead the delivery of high-quality performance analytics, setting measurement standards and embedding best practice across product teams. You will shape effective performance frameworks, provide expert guidance, and ensure services are designed and iterated with clear, user-focused insight at their core. You will develop KPIs, goals, and user-needs-based measures, analyse complex datasets, and communicate clear insights that influence decision-making. As a leader within the Performance Analytics community, you will also help set standards, support recruitment, and guide teams in using tools like Google Analytics, Looker Studio, BigQuery, Power BI, and SQL to meet the Digital by Default Service Standard. The work you do will help put better, more efficient and effective DWP services in the hands of millions of users.
Details
Wages
- Hybrid Working: We work a hybrid model - you will spend some time working at home (40%) and some time collaborating face to face in a hub (60%).
- Pay: We offer competitive pay for this role of up to £75,497.
- Pension: You will get a civil service pension with employer contributions of 28.97%, worth over £16,786 per year.
- Holidays: A leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket.
- Professional development, mentoring and progression opportunities.
And we have an award-winning environment and culture:
- Recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process: We know your time is valuable, so our application and selection process is just three stages:
- Apply: complete your application on Civil Service Jobs.
- Interview: A single stage interview online.
CLICK APPLY for more information and to start your application.
Senior Performance Analyst in Sheffield employer: DWP Digital
DWP is an exceptional employer, offering a unique opportunity to contribute to the UK's public services while working in a dynamic and inclusive environment. With a strong focus on employee development, competitive pay, and a generous benefits package, including a civil service pension and flexible working arrangements, DWP fosters a culture where innovation thrives and every team member can bring their authentic self to work. Join us to make a meaningful impact on millions of lives through data-driven decision-making and performance analytics.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Performance Analyst in Sheffield
✨Tip Number 1
Get to know the DWP inside out! Familiarise yourself with their mission and values, especially how they use data to improve public services. This will help you tailor your conversations during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your storytelling skills! When discussing your experience, focus on specific examples where you've used performance analytics to drive improvements. We want to hear about the impact you made, so make it relatable and engaging.
✨Tip Number 3
Network like a pro! Connect with current DWP employees on LinkedIn or attend relevant events. This can give you insider insights and potentially even a referral, which can really boost your chances of landing that interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and serious about joining the DWP team.
We think you need these skills to ace Senior Performance Analyst in Sheffield
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experience align with the Senior Performance Analyst role. We want to see how you can drive evidence-based decision making and improve service performance!
Showcase Your Technical Skills:Don’t forget to emphasise your advanced technical skills, especially in tools like Google Analytics, Power BI, and SQL. We’re looking for someone who can handle complex datasets and create insightful dashboards, so let us know what you’ve got!
Highlight Collaboration Experience:Since this role involves working across multidisciplinary teams, share examples of how you've collaborated in the past. We love seeing how you’ve used multiple data sources to create meaningful measures and demonstrate value.
Apply Through Our Website:Remember to apply through our website! It’s the best way to ensure your application gets to us directly. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DWP Digital
✨Know Your Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you’ve designed and implemented performance measurement frameworks in the past, and how they drove improvements in service delivery.
✨Showcase Your Technical Skills
Brush up on your technical skills, especially in Google Analytics, Looker Studio, BigQuery, Power BI, and SQL. Prepare examples of how you've used these tools to analyse complex datasets and create insightful dashboards that influenced decision-making.
✨Collaboration is Key
Highlight your experience working across multidisciplinary teams. Be prepared to share specific examples of how you’ve collaborated with others to create meaningful measures and demonstrate the value of services, as this is crucial for the role.
✨Emphasise Leadership and Community Building
As a potential leader in the Performance Analytics community, discuss your experience in building capability and supporting recruitment. Share how you’ve acted as a community leader, shaping practices and sharing expertise within your teams.
