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- Tasks: Design and manage mobile device infrastructure, ensuring security and compliance.
- Company: Join DWP, the UK's largest government department, making a real impact.
- Benefits: Competitive salary, generous pension, flexible hours, and professional development opportunities.
- Why this job: Shape the future of mobile services used by millions every day.
- Qualifications: Experience with mobile device management and cloud infrastructure is essential.
- Other info: Award-winning culture focused on diversity and inclusion.
The predicted salary is between 60000 - 73000 £ per year.
Pay up to £73,205 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work-life balance.
DWP. Digital with Purpose.
We are looking for a Senior Infrastructure Engineer for our multi-disciplinary Product team as part of our DWP Mobile Products service, to join our community of tech experts in DWP Digital. We are using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We would love you to join us.
What skills, knowledge and experience will you need?
- Proven ability to communicate clearly and confidently at all levels and to lead, motivate and inspire teams to deliver high-quality outcomes in a complex and fast-paced environment.
- Significant experience designing, building, configuring and administering infrastructure technologies, integrations/solutions for Mobile Devices (iOS/Android) e.g. Workspace One/Intune.
- A strong knowledge and understanding of Enterprise Mobility Management software and principles, with experience in deploying, configuring and supporting mobile clients such as Apple iOS and Samsung Knox devices.
- Significant experience with Cloud Hosted infrastructure services within AWS and Azure, including knowledge of networking principles in a security-conscious environment and an understanding of deploying infrastructure via pipelines using CI/CD tools and methodologies.
- Demonstrable experience of Microsoft Azure / Entra ID / Intune configuration and policies, including knowledge of Identity principles, SSO and Certificate Based Authentication.
- Proven ability to troubleshoot, own and manage problem records, including performing Root Cause Analysis (RCA).
- Proven demonstrative working knowledge of Change and Incident management principles working within the ITIL framework.
You and your role
Imagine starting your day by checking the digital pulse of thousands of mobile devices across DWP. With a quick scan of your dashboards, you know instantly whether everything is running smoothly or if something needs your attention. When a blip appears, you are the one who dives in, investigating, troubleshooting and fixing issues before they ever reach the people who rely on these services to do their jobs.
But this role is far more than firefighting. As a Mobile Device Infrastructure Engineer, you help shape the future of DWP's mobile services. You will design and refine solutions that keep devices secure, compliant and effortless to use, drawing on deep experience with tools like Intune, Workspace ONE and Samsung Knox. Working closely with your product team, you will influence key decisions and contribute ideas that drive improvements across one of the UK's largest and most diverse tech estates.
Throughout the day, you will be the go-to expert, explaining how a configuration works, sharing insights, and keeping documentation clear and useful. You will work with suppliers, spot opportunities for improvement and keep a watchful eye on performance trends. And by the time you finish, you have helped keep a vast mobile ecosystem stable, secure and evolving, often solving problems no one even knew were coming.
Details. Wages. Perks.
Location: You will join us in our brilliant digital hub in Blackpool, Manchester, Newcastle or Sheffield, whichever is more convenient for you.
Hybrid Working: We work a hybrid model - you will spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £73,205.
Pension: You will get a brilliant civil service pension with employer contributions worth 28.97%, worth over £16,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You will also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it’s even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
Process:
We know your time is valuable, so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There will be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
Senior Mobile Device Management (MDM) Engineer in Sheffield employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Mobile Device Management (MDM) Engineer in Sheffield
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your skills fit into their mission. We want you to shine when it’s your turn to talk!
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along. It’s a great way to demonstrate what you can do beyond just words.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join us!
We think you need these skills to ace Senior Mobile Device Management (MDM) Engineer in Sheffield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role. We want to see how you can bring your unique flair to our team!
Showcase Your Experience: Don’t hold back on sharing your past experiences, especially those related to Mobile Device Management. We love seeing real examples of how you've tackled challenges in similar environments.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your potential!
Apply Through Our Website: Remember to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we’ve made the process super simple for you.
How to prepare for a job interview at DWP Digital
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Mobile Device Management tools like Intune and Workspace ONE. Be ready to discuss your experience with iOS and Android devices, as well as any cloud services you've worked with, especially AWS and Azure.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled issues in the past. Think about times when you performed Root Cause Analysis or managed incidents within the ITIL framework. This will demonstrate your ability to troubleshoot effectively.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Since the role involves leading teams and influencing decisions, being able to communicate complex ideas simply is key. Consider doing mock interviews with a friend to refine your delivery.
✨Understand the Company’s Mission
Familiarise yourself with DWP's purpose and the impact of their digital solutions. Showing that you understand how your role contributes to helping people in the UK will resonate well with the interviewers and highlight your alignment with their values.
