Service Designer

Service Designer

Leeds Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Design user-friendly services that improve people's lives using innovative digital solutions.
  • Company: Join DWP Digital, the UK's largest government department focused on impactful tech.
  • Benefits: Enjoy a competitive salary, flexible working, and opportunities for personal growth.
  • Why this job: Make a real difference in people's lives while working with cutting-edge technology.
  • Qualifications: Experience in service design and a passion for user-centric solutions.
  • Other info: Be part of a vibrant community dedicated to digital transformation.

The predicted salary is between 28800 - 43200 Β£ per year.

DWP. Digital with Purpose.

We are looking for a Service Designer to join our community of tech experts in DWP Digital.

We\’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK\’s largest government department. We help people into work and make payments worth over…


Service Designer employer: DWP Digital

DWP Digital is an exceptional employer, offering a dynamic work culture where innovation and collaboration thrive. As part of the UK's largest government department, employees have the unique opportunity to contribute to meaningful projects that impact millions of lives, while enjoying robust career development programmes and a commitment to work-life balance.
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Contact Detail:

DWP Digital Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Service Designer

✨Tip Number 1

Network like a pro! Reach out to current or former DWP employees on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest in the position.

✨Tip Number 2

Show off your portfolio! As a Service Designer, having a solid portfolio is key. Make sure we highlight our best projects that showcase our design thinking and problem-solving skills. Bring it to life in interviews!

✨Tip Number 3

Prepare for scenario-based questions! DWP will want to see how we tackle real-world problems. Think of examples from our past experiences where we’ve designed services that made a difference.

✨Tip Number 4

Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to match what DWP is looking for in a Service Designer.

We think you need these skills to ace Service Designer

User-Centred Design
Prototyping
Service Blueprinting
Journey Mapping
Stakeholder Engagement
Research and Analysis
Collaboration Skills
Agile Methodologies
Visual Communication
Design Thinking
Usability Testing
Interaction Design
Problem-Solving Skills
Technical Understanding

Some tips for your application 🫑

Show Your Passion for Service Design: When you're writing your application, let your enthusiasm for service design shine through! We want to see how your ideas can contribute to creating user-friendly digital solutions that make a real difference in people's lives.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for specific examples of how you've used fresh ideas and tech in your previous roles, so don’t hold back!

Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your thoughts more effectively!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our community at DWP Digital!

How to prepare for a job interview at DWP Digital

✨Understand the Role

Before your interview, make sure you thoroughly understand what a Service Designer does, especially in the context of DWP. Familiarise yourself with their digital solutions and think about how your skills can contribute to improving user experiences.

✨Showcase Your Portfolio

Bring along examples of your previous work that demonstrate your design process and problem-solving skills. Be ready to discuss specific projects where you've made a significant impact, particularly those that align with DWP's mission of helping people.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your design thinking and user-centred approach. Practice articulating your thought process when tackling design challenges, and be prepared to explain how you would approach real-world problems DWP might face.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask your interviewers. This shows your genuine interest in the role and the organisation. Consider asking about their current projects or how they measure the success of their digital services.

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