At a Glance
- Tasks: Lead product strategy and make impactful decisions for user-centred services.
- Company: Join DWP, the UK's largest government department, making a difference in people's lives.
- Benefits: Enjoy hybrid working, flexible hours, generous holidays, and a fantastic pension scheme.
- Why this job: Make a real social impact while working in an award-winning team focused on inclusivity.
- Qualifications: Experience in product management, user focus, and mentoring others is essential.
- Other info: Be part of a supportive Product Community and enjoy various perks and professional development.
The predicted salary is between 60000 - 80000 £ per year.
Job Description
Senior Product Manager
Pay up to £80,257, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
We're looking for a Senior Product Manager to lead products that truly change lives. You'll shape strategy in our Health and Disability space, guiding multiple teams to deliver services that support millions of UK Citizens. From defining vision and roadmaps to driving user-centred design and mentoring a talented team, you'll play a key role in transforming complex services into simple, impactful solutions.
DWP. Digital with Purpose.
We are looking for a Senior Product Manager to join our community of tech experts in DWP Digital.
We're using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people.
The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
What skills, knowledge and experience will you need?
- Coaching & Mentoring – You can mentor and coach product managers and teams to deliver high-quality products and services, fostering growth and confidence.
- User-Centred Design – You work closely with users to represent their needs in prioritisation decisions, ensuring value is delivered at the earliest opportunity.
- Stakeholder Management – You can influence stakeholders in challenging circumstances, diffusing conflict and building consensus to keep delivery on track.
- Agile Expertise – You know when agile ways of working are most appropriate and can adapt delivery approaches to suit context and complexity.
- Product Leadership – You actively lead products, setting clear goals and direction of travel to ensure teams succeed and outcomes align with organisational strategy.
You and your role
We're looking for a Senior Product Manager to lead the design and delivery of products that make a real difference to people's lives. This role sits within our Health and Disability area, where you'll shape product strategy to improve services for people with health conditions or disabilities. You'll work across multiple product teams, managing products at different stages of the lifecycle and ensuring outcomes align with departmental priorities.
You'll define and communicate product vision, create value-driven roadmaps, and make informed decisions based on quality and impact. You'll build strong relationships across organisational boundaries, influence stakeholders, and lead transformational change in complex environments. Alongside delivery, you'll champion user-centred design principles, ensuring customer insight drives the development of digital services.
As a senior leader, you'll manage and develop a team of product managers, providing coaching and mentoring to build capability and foster a high-performing culture. You'll also drive continuous improvement in product maturity, enhancing performance and delivery standards.
Details. Wages. Perks.
Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you.
Hybrid Working: We work a hybrid model – you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £80,257.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards.
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Digital Awards
Process:
We know your time is valuable so our application and selection process is just two stages:
- Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.
- Interview: a single stage interview online.
CLICK APPLY for more information and to start your application.
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Senior Product Manager employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Manager
✨Tip Number 1
Familiarise yourself with DWP's mission and values. Understanding their focus on user-centred services for families will help you align your experience and ideas with their goals during discussions.
✨Tip Number 2
Prepare to discuss your experience in leading product strategy and making evidence-based decisions. Be ready to share specific examples of how you've navigated constraints and influenced teams in previous roles.
✨Tip Number 3
Showcase your problem ownership skills by preparing scenarios where you identified issues early and took proactive steps to resolve them. This will demonstrate your ability to think critically and act decisively.
✨Tip Number 4
Highlight your mentoring and coaching experience. Be prepared to discuss how you've developed others in your field, as this aligns with the role's emphasis on supporting and growing product professionals.
We think you need these skills to ace Senior Product Manager
Some tips for your application 🫡
Understand the Role: Before you start writing your application, make sure you fully understand the responsibilities and requirements of the Senior Product Manager position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your product management experience, particularly in leading teams and making strategic decisions. Use quantifiable achievements to demonstrate your impact in previous roles, especially those that relate to user-focused services.
Write a Strong Cover Letter: In your cover letter, express your passion for using technology to drive social impact. Highlight specific examples of how you've successfully navigated constraints, mentored others, and made evidence-based decisions in your past roles.
Proofread and Edit: Before submitting your application, take the time to proofread and edit your documents. Look for any spelling or grammatical errors, and ensure that your writing is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DWP Digital
✨Understand the Product Landscape
Before your interview, make sure you have a solid grasp of DWP's mission and the specific challenges faced by the Children and Families team. Familiarise yourself with their current products and services, and think about how you can contribute to their user-centred approach.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've identified problems early and taken proactive steps to resolve them. Highlight your ability to see the bigger picture and how you’ve helped teams navigate constraints while maintaining focus on user needs.
✨Demonstrate Leadership and Mentorship
As a Senior Product Manager, you'll be expected to lead and mentor others. Share experiences where you've successfully coached product teams or individuals, and explain how you foster a collaborative environment that encourages growth and innovation.
✨Prepare for Decision-Making Scenarios
Expect questions that assess your decision-making abilities under pressure. Think of instances where you've had to make tough calls with limited information, and be ready to explain your thought process and the outcomes of those decisions.