Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead digital change initiatives and ensure smooth delivery across DWP's vast digital landscape.
- Company: Join DWP Digital, a leader in tech innovation for public services.
- Benefits: Competitive salary, generous pension contributions, flexible hours, and a great work-life balance.
- Why this job: Make a real impact on digital solutions that support millions of people in the UK.
- Qualifications: Experience in project management, change management, and excellent communication skills required.
- Other info: Enjoy a vibrant workplace culture with opportunities for professional growth and community engagement.
The predicted salary is between 61000 - 76000 £ per year.
Pay up to £68,205, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.
DWP. Digital with Purpose.
We are looking for a Senior Change Manager to join our community of tech experts in DWP Digital.
We\’re using fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.
We help people into work, and make payments worth over £195bn a year to support and empower millions of people. This role is pivotal in ensuring seamless delivery of change across one of the largest digital estates in the UK.
The scale of what we do is extraordinary, and our purpose is unique. We\’d love you to join us.
You are your role
As a Senior Digital Change Manager in Scheduling, you will play a pivotal role in planning and integrating major digital activities across the entire DWP estate. Your work will ensure that change is delivered smoothly, strategically, and in alignment with DWP\’s digital transformation goals.
You will own and manage the Enterprise Forward Schedule of Change, ensuring it remains accurate, up-to-date, and aligned with delivery plans. This involves proactively engaging stakeholders to gather insights, identify risks, and resolve issues early to support smooth and coordinated digital change across DWP.
Your role will involve chairing stakeholder meetings, driving strategic alignment, and supporting continuous service improvement initiatives. You\’ll take a broad, forward-looking view of delivery timelines, helping to coordinate complex programmes of work and facilitate release movements within delivery windows. Collaboration across Live Operations functions will be essential, and while not mandatory, ITIL or equivalent accreditation would be beneficial.
What skills, knowledge and experience will you need? How will this be assessed?
Our application process requires a technical and personal statement. This is your opportunity to provide clear evidence-based examples of how you demonstrate the following criteria:
- Extensive and demonstrable experience of coordinating and scheduling multiple complex delivery programmes and events to optimise delivery cadence at the same time as protecting live service.
- Demonstrable skills in consultancy, project management, ITIL service delivery and Service Management.
- Experience in the development and implementation of new processes and/or technology solutions to drive service improvement
- Experience of business and technical drivers in the context of the IT System Lifecycle, including Application Development, with the experience to recognize and identify potential conflicts of interest when necessary.
- Experience of risk methodology, change management and planning.
- Excellent written and verbal communication skills, with the ability to build and maintain strong working relationships across a wide network of stakeholders
Details. Wages. Perks.
Location: You\’ll join us in one of our brilliant digital hub/s in Blackpool or Newcastle, whichever is most convenient for you.
Hybrid Working: We work a hybrid model – you\’ll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £68, 205.
Pension: You\’ll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £X per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You\’ll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with \’I Can Be Me in DWP\’
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it\’s even easier for you to get to work and start making a difference
- Sports and social activities
- Professional development, coaching, mentoring and career progression opportunities.
Process:
We know your time is valuable so our application and selection process is just two stages:
CLICK APPLY for more information and to start your application.
JBRP1_UKTJ
Senior Digital Change Manager employer: DWP Digital
Contact Detail:
DWP Digital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital Change Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DWP Digital on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to change management and digital transformation. We recommend using the STAR method to structure your answers – it helps keep things clear and concise!
✨Tip Number 3
Show off your soft skills! As a Senior Digital Change Manager, communication and collaboration are key. Be ready to share examples of how you've successfully engaged stakeholders and driven change in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Senior Digital Change Manager
Some tips for your application 🫡
Be Clear and Concise: When writing your application, make sure to be clear and concise. We want to see your experience and skills shine through without any fluff. Stick to the point and use bullet points where necessary to make it easy for us to read.
Tailor Your Statement: Don’t just send a generic application! Tailor your personal statement to highlight how your experience aligns with the role of Senior Digital Change Manager. We’re looking for specific examples that demonstrate your skills in change management and stakeholder engagement.
Showcase Your Achievements: Use your application to showcase your achievements. We love to see evidence-based examples of how you’ve successfully coordinated complex delivery programmes or implemented new processes. Numbers and outcomes can really make your application stand out!
Check Your Spelling and Grammar: Before hitting submit, give your application a thorough proofread. Spelling and grammar mistakes can distract from your message. We want to see your professionalism shine through, so take the time to ensure everything is polished and perfect!
How to prepare for a job interview at DWP Digital
✨Know Your Change Management Stuff
Make sure you brush up on your change management principles and methodologies. Be ready to discuss how you've successfully coordinated complex delivery programmes in the past, and have specific examples at hand that showcase your skills in managing risks and stakeholder engagement.
✨Showcase Your Communication Skills
As a Senior Digital Change Manager, you'll need to communicate effectively with various stakeholders. Prepare to demonstrate your excellent written and verbal communication skills by sharing examples of how you've built strong relationships and facilitated meetings in previous roles.
✨Understand DWP's Digital Goals
Familiarise yourself with DWP's digital transformation objectives and how your role fits into that picture. Being able to articulate how your experience aligns with their mission will show that you're not just looking for any job, but that you're genuinely interested in contributing to their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential conflicts of interest or challenges you might face in this role and prepare thoughtful responses that highlight your strategic thinking and ability to drive service improvement.
